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Room not clean - asked to be cleaned again prior to unpacking had to ask for clean pillowcases, face washers Tv not working No satellite reception once you leave a port Water not given at dinner time in restaurant you had to pay for a bottle. No chairs on deck 7 under shelter to sit away from the pool area. Pay for movies Pay for everything extra Can’t go to the front of ship unless you are a top 16 or exclusive. Meals in the restaurant are tiny you have to order double and are cold. Meals in buffet are cold Drinks waiter at table 532 can’t understand a word of English Caos with getting on the ship. So many different stations that it all could have been done at the first one. Long cattle line queues No one to greet you when you get on board Didn’t even realise there was a cruise director. Didn’t hear or see her until the show on the second night and she was as interesting as a wet dish cloth. The whole ticketing system. You need a ticket for this or a ticket or that. While this was ok it was very confusing Couldn’t buy just a water package when on board had to buy another drinks package with less tickets. Ordered and pre paid for a bottle of wine and birthday cake to be in the room when we got on. It wasn’t. Had to ask for it 3 times before we finally received it in the restaurant and again we had to ask for it. The restaurant in squashed in like sardines. Have to pass own knives, forks and plates to other people on table for waiter as he can’t fit through. Head of house keeping should be very ashamed Opted for the laundry package once on board but they ruined all the clothes. The paid for the clothes to be washed and ironed but a 2 year old kid could have done a better job. The outside screen was never on and was told it was broken. The whole ship came down with a virus but there was not infection control to help contain it. We are still recover at home some 2 weeks later. Worst ship ever. Grand voyage my but there was nothing grand about it. We have cruise many times with other cruise lines this one just doesn’t match up to any other will never sail with them again.

Floating sespit with Kennel cough

MSC Musica Cruise Review by Amanda24b

Trip Details
  • Sail Date: April 2019
  • Destination: Mediterranean
  • Cabin Type: Oceanview Stateroom – Fantastica
Room not clean - asked to be cleaned again prior to unpacking had to ask for clean pillowcases, face washers

Tv not working No satellite reception once you leave a port

Water not given at dinner time in restaurant you had to pay for a bottle.

No chairs on deck 7 under shelter to sit away from the pool area.

Pay for movies

Pay for everything extra

Can’t go to the front of ship unless you are a top 16 or exclusive.

Meals in the restaurant are tiny you have to order double and are cold.

Meals in buffet are cold

Drinks waiter at table 532 can’t understand a word of English

Caos with getting on the ship. So many different stations that it all could have been done at the first one.

Long cattle line queues

No one to greet you when you get on board

Didn’t even realise there was a cruise director. Didn’t hear or see her until the show on the second night and she was as interesting as a wet dish cloth.

The whole ticketing system. You need a ticket for this or a ticket or that. While this was ok it was very confusing

Couldn’t buy just a water package when on board had to buy another drinks package with less tickets.

Ordered and pre paid for a bottle of wine and birthday cake to be in the room when we got on. It wasn’t. Had to ask for it 3 times before we finally received it in the restaurant and again we had to ask for it.

The restaurant in squashed in like sardines. Have to pass own knives, forks and plates to other people on table for waiter as he can’t fit through.

Head of house keeping should be very ashamed

Opted for the laundry package once on board but they ruined all the clothes. The paid for the clothes to be washed and ironed but a 2 year old kid could have done a better job.

The outside screen was never on and was told it was broken.

The whole ship came down with a virus but there was not infection control to help contain it. We are still recover at home some 2 weeks later. Worst ship ever.

Grand voyage my but there was nothing grand about it. We have cruise many times with other cruise lines this one just doesn’t match up to any other will never sail with them again.
Amanda24b’s Full Rating Summary
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Cabin Review

Oceanview Stateroom – Fantastica
Cabin O2 5051
Was dirty and looked like it hadn’t been cleaned from previous day. The bathroom was dirty and mouldy. Broken tiles. The button of the toilet was black with scum that hadn’t been cleaned in a very long time. Sheets were old and had stains and holes in them
Forte Deck Inside Cabins, Outside Cabins, Balcony Cabins

Port & Shore Excursion Reviews