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MSC Preziosa Review

4.5 / 5.0
Editor Rating
371 reviews
2 Awards

Poor Customer Service

Review for MSC Preziosa to the Baltic Sea
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GMCSWRETSW
10+ Cruises • Age 50s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: May 2019
Cabin: Balcony Stateroom

We chose this cruise for the destinations. Those did not disappoint. However our experience with the staff was unpleasant at best.

For example,

1. In the wine bar, we asked our server for a napkin to wipe our table from a previous occupants spill and we were told we had to go to another bar to get one. When we did, it was closed.

Cabin Review

Balcony Stateroom

Cabin B2

Cabin was spacious and adequate. Our cabin steward Jovi was excellent.

Port Reviews

Hamburg

Excellent tour-beautiful place

Le Havre

Great tour of Paris, bus stuck in traffic, lost quite a bit of personal time but thats no fault of anyone

30 Helpful Votes

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