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Avalon Envision Review

4.5 / 5.0
Editor Rating
14 reviews

Hotel management and staff need training

Review for Avalon Envision to Europe
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martydisney
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: May 2019
Cabin: Panorama Suite with French Balcony

Wanted to go on a relaxing and upscale Riverboat Cruise and this was Not my first one. I was really disappointed in the service and the staff.

The food presentation was very nice but the food was not great. The Service from the dining room was really below par. Not at all what I expected. They were taking our dishes before we were even finished with our food. G-d help you if you were a few minutes later than others at a table. They rushed you out and even told you the others were almost done. What does that have to do with your dining? A majority of the staff, including the Hotel Manager and Dining room manager were wearing so much cologne that the trail followed them all the time. I have an allergy to perfumes and they were asked not wear it and after the request was made, they wore more. They were totally inconsiderate!!!!

Made my trip a living hell.! I do not understand why people working in close quarters with the public have to wear fragrances and so much of it. It really is a pollutant.

Cabin Review

Panorama Suite with French Balcony

Cabin P

The cabin was pretty and it was nice to be able to lay in bed and watch the World go by.

4 Helpful Votes
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