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MSC Armonia Review

4.0 / 5.0
Editor Rating
380 reviews
7 Awards

Nightmare On Armonia

Review for MSC Armonia to Cuba
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kagacke
10+ Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
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Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: May 2019
Cabin:

Decided to try MSC because I liked the sail/stop schedule. Big mistake. HUGE. The ship belongs in the bone yard. Very tired. Balcony doors don’t open. Air conditioning doesn’t work. TV and Internet is a joke. Entertainment is horrendous. The food is terrible all the way around, only second to the deplorable, disingenuous leadership of the ship who have no interest in hearing about your issues let alone resolving them. Avoid this ship and cruise line at all cost. It was a complete and utter nightmare from making the booking to settling the bill. This company should stick to transporting what they are good at and it’s not people. Service is clearly not in their DNA. I would not sail with MSC again if it was free. Traveling with a group. We all share the aforementioned sentiments. It was so disappointing to meet up each evening as a group and to have nothing but horror stories to share. I don’t typically write bad reviews but felt compared to share. This should have been one of the most memorable trips for the books. Unfortunately, the memories will not be as I’d hoped.

Cabin Review

Cabin Interior Armonia

Air conditioning was not working. Requested assistance three times. Was told it was a systemic issue. Dark. Dingy. Bathroom drainage poor resulting in a flooded bathroom with each shower. TV reception poor. Terrible lighting.

9 Helpful Votes
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