This was our fifth cruise, with Holland America, so I have no comparison to make with other cruise lines. It is obvious during the embarkation, that this is not “their first go-round”. Moving 2000+ people onto the floating hotel is no mean feat. Add to the fact there’s another cruise ship, different line, loading for the same departure time. These folks do a marvelous job, the Port of Vancouver is a great place to depart from.
I am totally amazed by the comments of folks doing reviews for Cruise Critic. Fortunately you can read all the comments, and sometimes wonder “did these folks travel on the same ship?” How can one person be so positive and another negative. Well that’s the way it is, we are all different and we all see things through different eyes. But with the Cruise Critics’ review, you can at least sort out the wheat from the chaff. every review was negative, then the cruise line has a problem - a mixture gives each line a chance to iron out the negatives.
Our fifth cruise, this time on the Nieuw Amsterdam, went without a hitch. Embarkation was as smooth as the previous four trips. Our cabin was ready and we met our cabin stewards. Now, these folks meet several people each trip, how do they remember our names? Holland America trains these stewards to do their job, and part of that is getting to know your clients (and that’s what we are). Our Veranda stateroom was everything we’d expected. There is plenty of room for two and the outside deck is an added benefit.
The Nieuw Amsterdam is a beautiful ship, wandering around you get to appreciate the effort in making this ship. If your only efforts take you from your stateroom to the Lido or Main Dining Room, you are wasting your travel time. In many reviews I have read that critics have said the trip is boring, there’s nothing to do. HAL regularly prints daily schedules of activities and events. Should you chose to ignore those, then yes, you will have a boring do nothing cruise.
Food, does that interest anyone - the Nieuw Amsterdam has every type of venue available, and I had to say they are all top notch. From the Dive In and Pizza place to the Main Dining Room and the pay extra dining. You can have whatever you may wish, you will not be disappointed.
On this trip at each stop, Juneau, Skagway, and Ketchikan there were three other cruise ships, all arriving and departing at similar times. That’s somewhere between 8,000 and 10,000 cruisers joining the locals. And yet it doesn’t seem excessive.
There was a little sea movement between Ketchikan and the northern Vancouver Island, this was to be expected, but had very little effect on us. Weather forecasting sometimes is misleading. If we’d planned our trips on two-week forecasts, we’d never travel. On the week 18-25 May 2019, the weather gods blessed us.
Arriving back in Vancouver, our disembarkation was as smooth and our embarkation
The stateroom is well appointed, lots of storage area, including space under the bed for our suitcases. The bathroom was “shower only” which was not an issue. Everything was clean, the towels were thick and not worn. There were no issues with the bathroom. The bed was very comfortable, the duvet is a little heavy, a lighter covering might be better.