Chose this cruise to celebrate birthdays of two family members. Seven of the thirteen members of our party are platinum Carnival cruise members. The ship is in good condition, however the cleanliness of the lower deck lounging area and lounge chairs was terrible, bordering on disgusting. Dirt and dried white paint flecks were all over the chairs, sticking to towels and clothing.
The selections and quality of the main dining menu has slipped when compared with other Carnival cruises I have taken. Overall dining room service has deteriorated. Our party was led to a table that had no chairs on the first evening. Ordered menu items were not delivered or incorrect items delivered on multiple occasions. The buffet on the other hand was quite good in selection and quality.
Wine was delivered to our room with no means to uncork the bottles. I phoned to have the bottle uncorked. A cheap corkscrew was delivered for my use. Took me a while to figure how to make it work.
The entertainment was good, however it seems there is a bias towards presenting comedy entertainment in the smaller rooms rather than production shows in the larger rooms. The casino experience overall was quite good with a variety of available table games. Getting a comp drink seems to be nearly impossible.
Children's activities remain quite good.
The priority boarding experience was excellent.
The disembarkation process was a disaster. The boat arrived in port late with no reason provided nor were we given instructions regarding latest disembarkation meeting times and locations. "Priority" passengers were moved into disembarkation lines after some non-priority passengers had already disembarked.
The fitness area is well equipped, although a number of treadmills and other machines were not completely fuctional. No room to stretch, and few mats available.
Apparently Carnival customer service does not care to respond to survey complaints. A letter directed to the SVP Carnival Corporation Investor Relations remains unanswered.
Cabin 1611 was clean and had sufficient closet space. The bathroom efficiently utilized available space. TV worked well, but had limited channel availability beyond the ship's programs. The ocean view window was excellent. The cabin steward was diligent and responsible, however he seemed overworked, meaning we had to ask for thing often.
Great pool and activities.
Great island to explore from ship docking area. Easy walking distance to shops, beach, casinos, and other points of interest,