We picked this cruise line based on reviews and reputation. We picked this cruise for the its itinerary and excursions. Viking missed the mark all too often, then when they had the opportunity to offer some accommodation for their error - chose to pour gasoline on the fire.
Save your money and your sanity - sail another cruise line.
I will acknowledge that the ship is lovely, but that is where the good news both starts and end.
Response from VikingS, Community Team
Cabins are nice and the bed linens are soft. Towels are often frayed, and not particularly absorbent.
Unable to book the Tala Game Reserve, we ended up taking the shuttle to town. The bus was rundown. Stepping onto/off the bus was challenging as it was 18 inches to the ground.
Cancelled due to bad weather