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Crown Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
2,116 Reviews

Disappointed

Crown Princess Cruise Review by rsmith7677

13 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: the British Isles & Western Europe
  • Cabin Type: Balcony

We have cruised 18 times with Princess and with the exception of this last cruise, it has always been excellent. This cruise was a bargain basement boat ride. It was a costly, disorganized, irritating disaster. The Versailles tour was an aggravating nightmare, depriving us of the opportunity of a lifetime. Princess was responsible for a 45 minute late start. The tour category of moderate should have been strenuous. Our tour guide was preoccupied with participants, including wheelchair and walkers who needed assistance. Consequently, we got an expensive bus ride and a quick look at the palace. No time for the grounds, musical presentation or gift shop.

Do not pay for the useless Dublin shuttle service. It is much less expensive and more convenient to taxi.

Our balcony looked like a leftover garage sale.

On the plus side; the staff was courteous and helpful. The service and food at the dining room was very good. Sabatini's was better than ever and the Crown Grill was first class.

The production shows were fun, lively and entertaining .

We did not "Come Back New", we came back angry. Princess WAS "Where We Belong". We hope they fix it.


rsmith7677's Full Rating Summary
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Onboard Experience
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Value For Money
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Cabin Review

Balcony
Cabin BD C722

Needs refurbishing. Balcony was not inviting.


Port & Shore Excursion Reviews


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rsmith7677
1 Reviews Written
13 Helpful Votes
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