The Jewel has been refurbished but not to the extent that it needed.
I have never seen a harder working general manager (still hotel director to me) than Stephen. His problem is he can only deal with the staff he has been given.
I certainly understand that all the employees from the Joy needed to be dispersed throughout the company but the lack of a clear understanding of English is a problem.
The older ships have more storage room. I found that my suite had nice drawers but not all could be used as the largest one was broken. The safe did not work.
Switching the coffee maker and the hair dryer (as there was only one plug) was a daily problem.
Loved this provider. Staff and experience were wonderful.
After the terrible happenings in Ketchikan I am sure that these will no longer be offered. I did enjoy it very much.
Charming spot to just walk around. Lovely shops.
Thrill of a lifetime. High point of my trip.