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Boarding went very smooth. Make sure to keep your passport at the ready, you will be showing it many times. Food was not good, it seemed to be the same thing served in all areas. The buffet lines were long. There are a lot of people that are just rude. Will push and shove you. Jump in front of you at elevators. No manners or kindness when it came to people getting on or off elevators. Take the stairs if you can. We had a balcony room and so glad we did. The observation deck is great but so crowded and noticed the seating is dirty. Could not hear intercom. Had to open the door, then you missed what they were saying. We had no problem with getting seated in any of the 3 dinning rooms. We were lucky enough to get the 3 specialty dining and adult beverage packages free when we booked the cruise. That helped a lot. Ocean Blue and Cagney’s were good and service excellent. Q was just ok. I noticed that a few bar staff made sure to take care of the “rich looking” travelers, not everyone is treated equal. Other staff work very hard and do a great job and very friendly. As far as ports go - Not enough time in Ketchikan and Juneau and too much time in Victoria. Did not enjoy sea days. Guess I had too high of expectations because I’ve heard so many positive reviews. Maybe a different itinerary and ship next time???

Our 1st cruise and 1st time to Alaska

Norwegian Joy Cruise Review by cdcabin

7 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Alaska
  • Cabin Type: Guarantee Balcony
Boarding went very smooth. Make sure to keep your passport at the ready, you will be showing it many times. Food was not good, it seemed to be the same thing served in all areas. The buffet lines were long. There are a lot of people that are just rude. Will push and shove you. Jump in front of you at elevators. No manners or kindness when it came to people getting on or off elevators. Take the stairs if you can. We had a balcony room and so glad we did. The observation deck is great but so crowded and noticed the seating is dirty. Could not hear intercom. Had to open the door, then you missed what they were saying. We had no problem with getting seated in any of the 3 dinning rooms. We were lucky enough to get the 3 specialty dining and adult beverage packages free when we booked the cruise. That helped a lot. Ocean Blue and Cagney’s were good and service excellent. Q was just ok. I noticed that a few bar staff made sure to take care of the “rich looking” travelers, not everyone is treated equal. Other staff work very hard and do a great job and very friendly. As far as ports go - Not enough time in Ketchikan and Juneau and too much time in Victoria. Did not enjoy sea days. Guess I had too high of expectations because I’ve heard so many positive reviews. Maybe a different itinerary and ship next time???
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