People often ask what was my worst cruise and I answer I've never had a bad one. I can still say that after my mediocre experience cruising the Mediterranean from Rome (Civitavecchia) last week on MSC Divina. Had it not been for the complimentary balcony upgrade I would have given them a "Poor" rating.

Overall it is a nice ship and most of the staff friendly with good entertainment. Nice workout facility and plenty to do on board. Unfortunately the food was barely a step above your local buffet restaurants, that included the sit down dinners. Perhaps that is why they were constantly walking through promoting the specialty restaurants while you were in the main restaurant or buffet. Quite often the hand sanitizer machines were empty, though the ship was mostly clean.

The boarding process seemed a little informal without giving you much direction on what to do next. We were sent to our room where the door was opened and only one key card on the bed. We had to go to the reception desk to request the other card. We had to visit guest services a few times because promotions offered to us weren't made clear without having to ask for them repeatedly. Also the bedding configuration wasn't as requested. They corrected that before bedtime. Read more