Zhao Shang Yi Dun (Viking Sun) Review

5.0 / 5.0
402 reviews

Disappointing

Review for Around the World Cruise on Zhao Shang Yi Dun (Viking Sun)
User Avatar
GardeningTraveler
10+ Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jan 2019

Two weeks ago, I returned from a four-month Around the World Cruise on the Viking Sun. The ship is beautiful. However, there were many things wrong with this cruise which is why I can give it only two stars. Five ports were missed because of "bad weather". Passengers were given NO compensation for ports missed except for one port when the ship had engine problems. The ship is two-years old and understaffed in the dining room. The service is very slow and the food is often served cold. Perpetual chaos in the dining room. Even though I complained several times to restaurant managers, the service never got better. The temperature in the dining room is often overly warm and uncomfortable. Asian food is served more often than to my liking and some foods are repeated often. Outdoor grilling is often served on the pool deck but the lines can be 15 minutes long because the cooking is slow.

The passengers on the world cruise had two photo ops provided by the Viking staff on the bow of the ship. We were told that we would each receive a copy of a photo. We never received a photo. I recently learned that not only will we not receive a photo but also that the photo is posted on Facebook, and unless we have a Facebook account, we cannot see the photo nor will we receive a copy. I do not have a Facebook account and do not intend to get one.

The Guest Services, Housekeeping, and bar staffs are excellent. The Shore Excursons staff does a great job of trying to accommodate passengers for their choice of shore excursions. The General Manager, Sujith, is extremely nice and does everything he can to grant requests from passengers.

Response from VikingS, Community Team

Thank you for taking the time to share your detailed review, GardeningTraveler. We are honored that you chose to join us on a journey around the world, and appreciate your recognition of the...

Cabin Review

Cabin V2

The cabin is small with very limited closet space. The bed is very comfortable. The room stewards were excellent.

Port Reviews

Ushuaia (Tierra del Fuego)

Ushuaia is an interesting city. Gateway to Antarctica.

Sydney (Australia)

Beautiful city. I attended an opera at the oper house.

Perth (Fremantle)

Beautiful botanical gardens

Port Elizabeth

I took an overnight safari to Pumba Lodge. Beautiful and interesting but VERY expensive. $1500 for one night!

6 Helpful Votes
previous reviewnext review

Find a Zhao Shang Yi Dun (Viking Sun) Cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.