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We were delighted to do round trip cruise out of San Pedro but disappointed in changes since our last princess cruise. We either book mini suites or the Caribe deck for its large balcony. The Ruby was refurbished and loved the new large screen tv and on demand. We hated that there was only one desk chair in a balcony room and no longer a padded comfortable chair. Two passengers in a room where are we supposed to sit? One of us would sit or lie on bed and other at desk. Really Princess two passengers and one chair. We noticed our elite gift bag was missing some of the usual toiletries like hair conditioner and room mist. Our cabin steward was excellent and kept ice in refrigerator two times a day. Our cabin was cleaned and serviced twice a day and he was eager to please. We saw lots of cutbacks in food selection and quality. Butter had to be requested in dining room for rolls. Same choices over and over in buffet. Steaks have a charge now in regular dining room. Pizza was outstanding on pool deck. We cruise Alaska every year and being able to do so without a flight is a big incentive but quality is another. Come on Princess think of what your cuts are resulting in? Unhappy passengers

Disappointed Elite

Ruby Princess Cruise Review by sailingse

Trip Details
  • Sail Date: April 2019
  • Destination: Alaska
  • Cabin Type: Balcony
We were delighted to do round trip cruise out of San Pedro but disappointed in changes since our last princess cruise.

We either book mini suites or the Caribe deck for its large balcony. The Ruby was refurbished and loved the new large screen tv and on demand. We hated that there was only one desk chair in a balcony room and no longer a padded comfortable chair. Two passengers in a room where are we supposed to sit? One of us would sit or lie on bed and other at desk. Really Princess two passengers and one chair. We noticed our elite gift bag was missing some of the usual toiletries like hair conditioner and room mist. Our cabin steward was excellent and kept ice in refrigerator two times a day. Our cabin was cleaned and serviced twice a day and he was eager to please.

We saw lots of cutbacks in food selection and quality. Butter had to be requested in dining room for rolls. Same choices over and over in buffet. Steaks have a charge now in regular dining room. Pizza was outstanding on pool deck.

We cruise Alaska every year and being able to do so without a flight is a big incentive but quality is another. Come on Princess think of what your cuts are resulting in? Unhappy passengers
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Cabin Review

Balcony
Cabin BD Caribe Deck
Balcony room on Caribe deck. Large balcony but room no longer has two chairs only one desk chair so one passenger has to sit on bed or stand.
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