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1. Would like to thank Crew staff (did not know his name) for carrying my 84 yr old mum down the stairs as the elevator for the 13th floor was out of order. Noted at least 1 lift shaft was down. 2. Would like to feedback a very bad behavior from the Flow Rider staff. Risk of causing accident by intentionally spraying water into my face to get me out of the pool due to miscommunication & a safety risk for me. He is a Caucasian staff. Date/Time of event is 19May, about 5pm. Pls check security camera. Pls reprimand him for potentially risking an accident. 3. Would like to comment of inconsistencies for the Flow Rider. The staff from Philippines is the best, ensuring whenever possible, to have customer knelt on the board for a memorable photo shoot & the PRC staff is encouraging. Others could not care less. 4. Poor organizational skills, in particularly the ice skating. Long snaking queues without any knowledge that all the slots have been taken. 5. Nightly performance was a drag! Only a single performer per night. A violinist for 1 night and an acrobat couple the final night. No variety. 6. Finale Night was a total let down. Small crowd, very poor attendance by the crew and staff themselves. Did not recall seeing the Cruise Entertainment Director. And only 1 performer! 7. Dining staff are extremely short handed. Tables not cleared on time. Food all over the floor. Staff expressionless face tells many stories. 8. It seems like an old ship sent to asia for retirement. Worn and rusty.

Bye bye RC, and Hello Genting Cruise

Voyager of the Seas Cruise Review by vinljp

26 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Asia
  • Cabin Type: Ocean View
1. Would like to thank Crew staff (did not know his name) for carrying my 84 yr old mum down the stairs as the elevator for the 13th floor was out of order. Noted at least 1 lift shaft was down.

2. Would like to feedback a very bad behavior from the Flow Rider staff. Risk of causing accident by intentionally spraying water into my face to get me out of the pool due to miscommunication & a safety risk for me. He is a Caucasian staff. Date/Time of event is 19May, about 5pm. Pls check security camera. Pls reprimand him for potentially risking an accident.

3. Would like to comment of inconsistencies for the Flow Rider. The staff from Philippines is the best, ensuring whenever possible, to have customer knelt on the board for a memorable photo shoot & the PRC staff is encouraging. Others could not care less.

4. Poor organizational skills, in particularly the ice skating. Long snaking queues without any knowledge that all the slots have been taken.

5. Nightly performance was a drag! Only a single performer per night. A violinist for 1 night and an acrobat couple the final night. No variety.

6. Finale Night was a total let down. Small crowd, very poor attendance by the crew and staff themselves. Did not recall seeing the Cruise Entertainment Director. And only 1 performer!

7. Dining staff are extremely short handed. Tables not cleared on time. Food all over the floor. Staff expressionless face tells many stories.

8. It seems like an old ship sent to asia for retirement. Worn and rusty.
vinljp’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 7 to 9
Ages 10 to 12
Service
Onboard Experience
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Cabin Review

Ocean View
Cabin 3N
Old and worn.
Rusty at the balcony.
Deck 3 Inside Cabins, Outside Cabins