Celebrity Eclipse Cruise Review by JustinMe
- Sail Date: April 2019
- Destination: Hawaii
- Cabin Type: Concierge Class
Monday we boarded the ship which turned into a two day headache; please note that the boarding process and the Maître D’ rudeness were the only minor gripes I had during the entire trip. The issue with regards to the boarding process was that once we got through the lineup, which was not bad at all, the person who assisted us managed to jumble our seapass cards to the point where my charge account and photo were assigned to my friends card and vice versa. This did take some time to correct even after the assistance of a manager during the checkin process.
Upon our arrival to our concierge class cabin, it was apparent that the special requests that were made through Celebrity directly was not passed along to the ship; this includes the request to separate the bed, emptying the mini fridge, sharps disposable container, which is fine as I was able to request these items once on board.
During the trip our waitress, assistant waitress, sommelier and cabin attendant were all amazing and provided great service as they always went above and beyond in keeping us happy!
We did do one shore excursion which was over Hilo’s volcano which was neat.
Disembarkation was relatively easy and quick.
All in all, it was a great trip after sorting out annoyances.
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The cabin was/is well maintained with a great crew keeping guests happy.