Excited to take part in the cruise as we have always been interested in the Baltic. Loved the port selections and also the length of the voyage, as we began our trip with the transatlantic from Fort Lauderdale. I would recommend this to anyone who might have "jet lag" issues. The transatlantic was a slow transition of time zones.
Princess excursions and selections were very good with a few exceptions. We took Princess excursions at every port. A little pricey but the assurance of quality and timeliness was worth the extra. Some guides on our excursions were difficult to understand, their attempt at English was very shaky. I think an improvement would be a narrated dialogue pre-recorded and broadcast on the bus. Then the guide could give other information rather than attempt the entire dialogue. In some cases, it was painful to listen to which was a downer for the sight-seeing. We also had a guide who's personal hygiene was very bad, and while he was very interesting, we couldn't get past the smell. Very nauseating. However, the majority of our guides were very good.
Dining, service, etc. is very good. Food selections in the buffet were the best I have seen on a Princess ship.
The crew led by a very affable and capable Captain, were excellent in every way. We encountered very few unhappy crew members which is a testament to how they enjoy their working environment.
Our statement room was an average balcony and adequate. The bed however, was horrific. Needs to be replaced asap. We appreciated the effort our steward made to make us comfortable in a bad situation. Each statement should have two chairs - it ridiculous to have only one chair with two guests. Maybe a folding chair could be provided.
Entertainment was good. As we sailed for 26 days and also as we had recently done another Princess Cruise, the entertainment could have been upgraded and varied. The new show Bravo was excellent. Fiera was weird - did not appeal to the audience at all. Movies were ok, but should be recycled and upgraded more often.
Princess Transfers, Embarkation and Disembarkation were very good however the airport check in was a disaster. We were satisfied with our flights but the airport terminals were unorganized and unprepared for the amount of passengers using Princess Air arrangements. Princess should have a representative on hand to quell the insanity. Many passengers felt EZ-air was to blame and stated they wouldn't use them in the future however we would still use EZ-air because of the good price.
Overall, we really enjoyed the trip and felt that Princess Cruises is the best way to see the Baltic for us. I think Princess made every effort to make this trip excellent and we thank them for that.