We chose Princess Cruise line because it had the train connection to go further into Alaska such as Denali and Fairbanks. Plus it was a "higher class" cruise line. I've cruised multiple times with Carnival and my mother has done multiple Royal Caribbean and Carnival cruises but we wanted to try Princess out. We're currently in Denali but we've yet to have any smooth transition in this entire trip so I can't wait to see what the next leg from Denali to Fairbanks has... *eyeroll*

My mother has been having health issues and is currently in a wheelchair seeing as she cannot stand nor walk for very long. We forked out money to buy a collapsible, electronic wheelchair specifically for this cruise to make it convenient for us and them when we were on the ship as well as with any excursions. Everything we did on this cruise seemed to be a burden.

The staff was hit or miss on whether they were friendly. On one of the first days in the buffet area, one of the servers asked if we wanted a beverage and my mother said hot chocolate and water, the server proceeded to tell her that they had machines for that (and points to beverage area where she could get her own). First and foremost, it's his job. Secondly, she was in a wheelchair and had just gone through all the chaos of the buffet lines and trying to find an open seated area where she could easily get in and out of and he said that? No words, so for rest of cruise it was almost embarrassing to ask for a beverage and I would just get my own. Read more