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My husband and I have cruised before on Carnival and Costa. I wanted to take my two sons and daughters in law as well as our 4 grandchildren to Europe and a cruise was an option to visit more than one destination. This was to be a trip of a lifetime. We were 10 people in 3 cabins and had the Aurea package. After booking, I started reading some of the reviews and was worried that our cruise would not be up to our expectations. Well I need not have worried. We got on in Barcelona on Easter weekend and the ship was sold out. Embarkation only took minutes and was flawless. We immediately went to the front desk to ask questions and get the locator bracelets for the little ones. We could not have had a more patient person to answer all our questions. The ship itself is stunning. There are lots of spaces to either be alone and quiet or be with people. This is a cruise line that caters a lot to families. If you don't like kids, then this is probably not for you. it was perfect for us. The MSC app was fantastic for knowing everything that is going on, for booking shows and specialty dining. We did not use Zoe so I can't comment on it. We all loved the spa and having the Aurea package allowed us to use the spa every day. it was wonderful after walking for hours. It was very relaxing and beautiful. There was some confusion over the drink package every so often because there had been changes since we booked but we were usually able to get something we wanted. I see some reviewers complaining about having to pay for water. We had to pay for water on Carnival. Our water was included in our drink package and we had no issues. The food was not extraordinary but it was not awful either. i would not say it was much different than what we had elsewhere. We were always able to get something we liked. I fully expect to pay for things like bowling and the F1 simulators. One would never get access to those activities on a ship with this many people unless you pay. Once you are on the ship, there are packages that you can buy for any of those activities that reduce the cost. The Cirque show is excellent but I would agree to not get the dinner package. Just do the show. The other entertainment on stage is varied to appeal to the mixed population on the ship. The other activities like the white night, or tropical night are fun but you don't have to go if it is not your cup of tea. Comments about the staff being rude totally boggles the mind. Being in the hospitality industry, I know these people work hard. A smile and a kind look usually gets you great service and I would have to say that we never had a rude staff person. Some even called us by name. The cabin is small but still 20 square feet larger than the same grade on some other ships. The bathroom is lovely with lots of storage space and shelves. If you tuck your suitcases under the bed, you have enough space. In any case, most people don't spend a whole lot of time in a cabin. I cannot comment on the tours as we booked private tours for our group. Our group was big enough that we did not want to get in with bigger groups and we wanted some flexibility to shorten tours if need be because of the children. All in all a great experience. I would use MSC again if it was going to destinations I wanted.

Better than expected!

MSC Bellissima Cruise Review by Llowtherpei

3 people found this helpful
Trip Details
My husband and I have cruised before on Carnival and Costa. I wanted to take my two sons and daughters in law as well as our 4 grandchildren to Europe and a cruise was an option to visit more than one destination. This was to be a trip of a lifetime. We were 10 people in 3 cabins and had the Aurea package. After booking, I started reading some of the reviews and was worried that our cruise would not be up to our expectations. Well I need not have worried.

We got on in Barcelona on Easter weekend and the ship was sold out. Embarkation only took minutes and was flawless. We immediately went to the front desk to ask questions and get the locator bracelets for the little ones. We could not have had a more patient person to answer all our questions.

The ship itself is stunning. There are lots of spaces to either be alone and quiet or be with people. This is a cruise line that caters a lot to families. If you don't like kids, then this is probably not for you. it was perfect for us.

The MSC app was fantastic for knowing everything that is going on, for booking shows and specialty dining. We did not use Zoe so I can't comment on it.

We all loved the spa and having the Aurea package allowed us to use the spa every day. it was wonderful after walking for hours. It was very relaxing and beautiful.

There was some confusion over the drink package every so often because there had been changes since we booked but we were usually able to get something we wanted. I see some reviewers complaining about having to pay for water. We had to pay for water on Carnival. Our water was included in our drink package and we had no issues.

The food was not extraordinary but it was not awful either. i would not say it was much different than what we had elsewhere. We were always able to get something we liked.

I fully expect to pay for things like bowling and the F1 simulators. One would never get access to those activities on a ship with this many people unless you pay. Once you are on the ship, there are packages that you can buy for any of those activities that reduce the cost.

The Cirque show is excellent but I would agree to not get the dinner package. Just do the show. The other entertainment on stage is varied to appeal to the mixed population on the ship. The other activities like the white night, or tropical night are fun but you don't have to go if it is not your cup of tea.

Comments about the staff being rude totally boggles the mind. Being in the hospitality industry, I know these people work hard. A smile and a kind look usually gets you great service and I would have to say that we never had a rude staff person. Some even called us by name.

The cabin is small but still 20 square feet larger than the same grade on some other ships. The bathroom is lovely with lots of storage space and shelves. If you tuck your suitcases under the bed, you have enough space. In any case, most people don't spend a whole lot of time in a cabin.

I cannot comment on the tours as we booked private tours for our group. Our group was big enough that we did not want to get in with bigger groups and we wanted some flexibility to shorten tours if need be because of the children.

All in all a great experience. I would use MSC again if it was going to destinations I wanted.
Llowtherpei’s Full Rating Summary
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