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Choose this due to low price. Had problems with a flight booked through princess cancelling and not being rebooked. This resulted in us having to pay a second time for air fare to and from ship with absolutely ZERO help from princess. I'm sure we can kiss that money good bye. Cabin was a nice size. Good sized shower and a good view. Our cabin steward was great. Very helpful. We lived Funch. He is a piano player and singer. The show's were good too. Tours/excursions could have gone smoother. Food and service in the dining rooms was great. The buffet was below average. Our specialty dining wasn't worth the extra money we spent for it. Pushy sales people everywhere. A lot of misinformation at the booking of the cruise. Next time, I will not book directly with cruise line or use a travel agent that I can't meet with face to face. Having a direct number for someone that could have helped with flight issues could have changed this whole review

Customer service is non existant

Island Princess Cruise Review by Lisarue

4 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Alaska
  • Cabin Type: Oceanview (obstructed view)
Choose this due to low price. Had problems with a flight booked through princess cancelling and not being rebooked. This resulted in us having to pay a second time for air fare to and from ship with absolutely ZERO help from princess. I'm sure we can kiss that money good bye.

Cabin was a nice size. Good sized shower and a good view. Our cabin steward was great. Very helpful.

We lived Funch. He is a piano player and singer. The show's were good too.

Tours/excursions could have gone smoother.

Food and service in the dining rooms was great. The buffet was below average. Our specialty dining wasn't worth the extra money we spent for it.

Pushy sales people everywhere.

A lot of misinformation at the booking of the cruise.

Next time, I will not book directly with cruise line or use a travel agent that I can't meet with face to face. Having a direct number for someone that could have helped with flight issues could have changed this whole review
Lisarue’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
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Cabin Review

Oceanview (obstructed view)
Cabin OV D727
Cabin was a good size with a good sized shower and decent view
Emerald Deck Inside Cabins, Outside Cabins, Balcony Cabins