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Norwegian Jade Review

4.0 / 5.0
1,997 reviews

My clothes were stolen

Review for Transatlantic Cruise on Norwegian Jade
10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2019
Cabin: Mid-Ship Oceanview Picture Window

Transatlantic cruise was wonderful, so smooth. Dining, as always was very good. We went to several specialty restaurants, they were all great. Carney’s Steak house was fantastic. Entertainment was a little disappointing after seeing “Blue Man Group”, “The Legends”, and Electric guitar group on our last Transatlantic cruise. Need to ramp up the talent! Activities that I enjoyed were the MJ Thriller dance class and cupcake class as well. Service in O’Sheehans was horrible, staff was not well trained. Shore excursions were great, we did a few on our own as well. Excursion that we really enjoyed included a lunch in a Tuscany Winery, it was fabulous.

Our last night on board after 25 days was wonderful as we enjoyed music in the Atrium. We returned to our room to put our suitcases out in hall for pickup. However after turning over our luggage the nite before debarkation-13 pieces of my clothing was stolen from 2 cases. The thieves had plenty of time to find what they liked-they actually paired items to create outfits! 13 pieces would require a couple shopping bags to cart off. I believe they were taken overnite in NCL storage, where was the security?? Plenty of time for these thieves to steal from me! Very angry, and getting thru to NCL Cust. Service has proved fruitless.

I have always been very comfortable turning over our bags to NCL the nite before debarking, that feeling of security isn’t there anymore. I have to provide receipts and more paperwork. Not to mention shop for a swimsuit, favorite jeans and other missing items.

Cabin Review

Mid-Ship Oceanview Picture Window

Cabin OB

Room was always cleaned when we returned and staff were pleasant. Loved the towel animals!

Port Reviews


Sintra was beautiful we would of liked to stay longer. 30 mins to grab lunch, visit restrooms and walk back to bus.


Very good trip, we were short on time however. NCL did not coordinate trip departures very well and we lost a 1/2 due to the chaos at departure. We were last to get back.

Ponta Delgada

We hired our own excellent driver for a 1/2 day tour. Say his name mentioned in Trip Advisor.

Florence (Livorno)

Beautiful wine tour and Tuscany lunch. Trip to Pisa very well organized and handled by local guide. Really enjoyed this day.

Florence (Livorno)

Wine tour and lunch was a perfect way to end the day. Very cordial and wine selections were plentiful.


We took a cab to Sangrada, had lunch and shopped. Beautiful, always like tour of Sangrada- we use the Victor walking tour, so helpful with a human guide.

New York (Brooklyn, Red Hook)

Arrived from Chicago and transfers from NCL had been arranged

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