Have always been a great believer and loyal fan of Norwegian but that is decreasing. First, I made reservations for four persons to go from Miami to Barcelona and that is what our first itinerary stated. At some point, the port of disembarkation being Barcelona, was changed to Tarragona, Spain. We were never notified of the change but just happened to pull up a more current copy of the itinerary that now stated Tarragona instead of Barcelona. I called my NCL contact person and verified the change without any explanation of why the change. NCL arranged a transfer to Barcelona from Tarragona with more than a reasonable charge. Would we have not gone on the cruise if we knew that we were not departing in Barcelona. I am not sure.
I am 80 years young and to get their "drink package", it would be an additional $1300 for a couple. Okay, don't take the drink package, which we didn't.
Most of the people on the cruise were in my age bracket. We all (the ones that I talked to) fully agreed that the ship kept the temperature about refrigerator cold throughout the common areas of the ship. Very miserable.
Some travel companies keep their repeat travelers very happy but NCL is not doing a very good job of that for our last few cruises. We belong to Latitudes but other than two dinners in one of the Specialty Dining Rooms, what is it worth to belong.
The aisles in the Buffet (crowded beyond belief) were laid out by someone that had never been on much more than a row boat.
Lastly, the staff of the Star, as have been on all of the other NCL ships, still a very great bunch of of people. All very friendly and helpful. One of the biggest reasons that we keep coming back to NCL. BUT, we are now starting to look at other cruise lines. MSC has given us credit for all of the points that have earned on NCL, We'll see what the future brings us. We are certainly not as loyal as we once were.
The Star is better than the Epic and we had no problem with the balcony cabin that we had