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Norwegian Epic Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
4,228 Reviews

NCL and Epic ship: probably never again...

Norwegian Epic Cruise Review by jskirly

3 people found this helpful
Trip Details
  • Sail Date: Apr 2019
  • Destination: Transatlantic
  • Cabin Type: Inside

The worst designed ship ever. entertainment was terrific but venues and theatre were too small...long line-ups. yoga ($12) and art classes ($35) cost extra but prices are not listed, line- up at front desk for those (called operator many times, no answer ever). Bottles of water in room are not free - $5 each. Had room attendant clear out the booze and water from the room. If not on a drinks package, You pay US$16,19 and 23 per drink NCL offers daily drink at $9. At the The Garden Cafe on the 15th floor be prepared to be welcomed by a high pitched irritating greeting of “WASHY, WASHY, HAPPY, HAPPY, YUMMY, YUMMY” every single time you enter this place, shame on NCL for needing their staff to act so juvenile. The buffet meals are tepid at best, and staff behind the counter need to be reminded to replenish the food in the serving dishes. The Manhatten and Taste restaurants have the same menus and the smallest portions you have ever seen. Shanghai is the best free restaurant with great service and good sized portions. Half the warm chairs in the Spa weren’t working... and it doesn’t face the sea or anything, not worth the extra $$. Continuous marketing and nickel & diming you. Most surprising: Day 4 newsletter quote: “Very Important Guest Advisory: Additional taxes may apply while in certain ports and whilst the ship is sailing in territorial waters.” : sail route on TV screen showed an unscheduled sail to Rabbat (Morroco). Also, if you’re a Canadian passenger NCL will convert your invoice from $US to $Cdn plus a 3% margin...and charge this to your credit card - another NCL cash grab! Thank goodness I met and enjoyed some great people on this cruise, but that’s a usual experience on any cruise.

Forget this ship...There are far better others out there...

jskirly's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Cabin IF 9058

Found someone’s dirty underwear stuck in corner and unclean sink upon entering room. Shower drain stank of mould on first and last day. Ridiculous design of separate toilet and shower cubicles and smallest sink ever on counter. Room lighting is small and dark. No free bottled water supplied $5 each.

Stateroom attendant - Erwin is terrific, attended to requests quickly and performed daily room make-up thoroughly.

Port & Shore Excursion Reviews

Madeira (Funchal)

Enjoyed walking and discovering area through local excursion.

Ponta Delgada

Booked an excursion in the port area. Much cheaper than NCL. Great area to walk around in.

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