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Norwegian Jade Review

4.0 / 5.0
1,997 reviews

Probably rated number 11 of the ten cruises I have done

Review for Transatlantic Cruise on Norwegian Jade
toctom95
6-10 Cruises • Age 80s

Rating by category

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Additional details

Sail Date: Apr 2019
Cabin: Inside

I like transatlantic cruises because I get to Europe in a comfortable, leisurely and entertaining way.and without jet lag.

I was disappointed with the kitchen and the dining room servers. In my estimation they were understaffed, inefficient, and ill-trained. The manager tried very hard to correct the immediate issues, but because it was freestyle dining we got different servers every meal, and it seemed as if each server disappointed us in a different way. Just a few examples.. Mistakes causing delays which caused us to rush the end of the meal or miss our following event. Some vegetables, like onions and garlic often had the outside paper skin. Sloppy pouring of water, coffee and wine. Mostly it seemed they were slow and didn't pay attention.

Many of the handrails were loose and many handrails were sticky (soiled).

Cabin Review

Inside

Cabin IX

Excellent

1 Helpful Vote
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