It went where we wanted to go and offered good value. From booking experience direct with Emerald and attention to detail the delivery of the .whole package exceeded our expectations.
Flight check-in, boarding cards, increased luggage allowance and seat allocation were all taken care of by Emerald. We were met at each stage of our journey by very efficient reps who managed each part of our travel to the ship. We did not handle our luggage after meeting the reps until we returned to our departure airport.
We were ushered aboard the ship and offered a buffet lunch while the crew put our luggage in our cabins. Cabins were well appointed and spotlessly clean with large and very comfortable beds.
Food throughout the cruise was excellent with many options available. The tour manager was extremely knowledgeable and all staff could not be faulted. It was an extremely happy and efficient crew.
All tours were lead by very experienced guides and the sound system supplied to each passenger worked very well.
Entertainment provided on the ship was of a very high standard.
Food included on the tours, Budapest and Prague was very good and even catered for vegetarians. Our tour manager and the Prague tour manager were superb. The hotel in Prague was also very good and ideally located.
Ample space, very well appointed, spotlessly clean, AC was quiet. Although when booking agents said cabin might be noisier due to being at the rear of the ship and closer to the engines we had no problem. Bed was large and .extremely comfortable. We slept very well even when the ship was travelling o/night. Cabin stewards kept the cabins scrupulously clean and were very helpful.
Very knowledgeable guide - unique placeView All 218 Walking Tour Reviews
lots of informationView All 70 Old Town Tour Reviews
Lovely place with comprehensive tour of abbey. Stunning views and picturesque town. Coaches took us up to the abbey and we walked back through the town.
Beautiful buildings, very busy in centre. Riding School interesting. Went on famous 'Big Wheel' as seen in Harry Lime film.
Tour manager was exceptional with regard to knowledge and attention to detail. Well worth adding on this trip even with coach trip (Lunch in Bratislava and Refreshmant stops included)
Buda tour was difficult due to major roadworks and National Police Day.