Carnival Horizon Review

4.0 / 5.0
474 reviews

Disappointing cruise aboard the Horizon

Review for the Southern Caribbean Cruise on Carnival Horizon
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Blizmaster
6-10 Cruises • Age 60s

Rating by category

Cabin
Value for Money
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Entertainment
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Additional details

Sail Date: May 2019
Cabin: Balcony

My wife and I booked this cruise with my brother and his wife. We were looking forward to travelling on the newest ship in the Carnival fleet. Embarkation in Miami went smoothly and we were in our cabins in a timely manner. Overall service provided by our room steward was very good. The cabin was clean and comfortable. Our dining experiences onboard were really hit or miss. We had a couple of good meals in the dining room and more that were very mediocre. The food portions were small and service was very slow. We had to wait long periods of time between courses and to get drinks. One night we were giving our drink orders for dinner and my wife requested coffee. The waiter said " I'll get it later" We told him no she wants it now. Then he complained about having to make a pot of coffee. Unbelievable. At the end of the last formal dinner, the hostesses at the front of the dining room were shouting about the great food and service and asking everyone to rate them a 10. One woman said it was more like a 5. (Which it was) They chased her down the stairs to talk to her. Haha. This seemed to be a theme on this ship. We ate at the buffet a number of times and we had trouble finding a place to sit because there were dirty dishes that hadn't been cleared at the empty tables. In their defense, this problem seemed to lessen after the first 3-4 days. Not sure if they picked up additional crew members or what. The buffet food was ok. Nothing great. We also tried an Italian restaurant for lunch which was free. The food was mediocre with slow service.

They delivered 3 of our 4 meals but not mine. I finally shared with others while they spent 20 minutes getting my lasagna. The lasagna was awful. It had bbq pork inside of it. Literally bbq sauce. Gross. Our favorite food on the ship were the Guy Fieri restaurants. Burgers, BBQ, and the mexican food. We enjoyed those. The entertainment on the ship was good. The shows were good. The bands around the ship were good. We had fun. You will also have fun with the new fangled elevators on the ship. No buttons inside so make sure you choose the correct floor before boarding. No big deal but not sure these were any faster than normal elevators. The shore excursions were fine. We enjoyed Grand Turk.

We loved Curacao and Aruba. None of us cared for La Romana however. Seemed kind of sketchy with a police escort on our tour through town. We would have preferred to skip that stop and do an overnight in Curacao or Aruba so that we could spend more time there..

Cabin Review

Balcony

Cabin was clean and comfortable.

Port Reviews

Grand Turk

We took electric Hummers around the island. It was fun

Curacao

We enjoyed seeing the cave. Be prepared to climb a few steps. 50 or so.

Curacao

Not much of a tour. Didn't need to stop here

Aruba

We had a blast on this tour. Nice boat ride out to the snorkeling area. Good snorkeling. Then a great lunch with rum punch. Very fun. The service was great on this tour. All of the guys were eager to please and very entertaining.

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