Sailed on Holland America four other times. Never on prior cruises was I told we are sorry but we out out of that. On this cruise we were told sorry we are out of diet caffeine free coke White Wines, Beers, Teas, Ice Creams, Limes, wafers for Ice Cream. I didn't pay all my money not to have the ship properly provisioned my table mates had the same problems and felt the same way, this made the overall experience poor. Both showers in our stateroom needed a plumber (three times). TV was broken, bed had no firmness,.Gym had broken equipment. Dining and room staff were good, food was good. Enjoyed Lincoln Center music. Ports and excursions were average. Embarkation went smoothly. interesting talks in the morning, Lido Pool area staff seemed lazy, other staff was good.Over all common rooms were average. Guest Services tried their best to resolve all my issues but they could not resolve the issues involving Noordam being out of so many items, I would not recommend the Noordam as I would the other Holland America ships I have been on.

Out of everything

Noordam Cruise Review by jganem

6 people found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: South Pacific
  • Cabin Type: Signature Superior Verandah Suite
Sailed on Holland America four other times. Never on prior cruises was I told we are sorry but we out out of that. On this cruise we were told sorry we are out of diet caffeine free coke White Wines, Beers, Teas, Ice Creams, Limes, wafers for Ice Cream. I didn't pay all my money not to have the ship properly provisioned my table mates had the same problems and felt the same way, this made the overall experience poor. Both showers in our stateroom needed a plumber (three times). TV was broken, bed had no firmness,.Gym had broken equipment.

Dining and room staff were good, food was good. Enjoyed Lincoln Center music. Ports and excursions were average. Embarkation went smoothly. interesting talks in the morning, Lido Pool area staff seemed lazy, other staff was good.Over all common rooms were average. Guest Services tried their best to resolve all my issues but they could not resolve the issues involving Noordam being out of so many items, I would not recommend the Noordam as I would the other Holland America ships I have been on.
jganem’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Holland America Noordam price drops
250,000+ people have entered their email