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I have never been on MSC but thought we would try the newest ship MSC Bellissima, what a big mistake, money wasted, thrown into the deep sea. I will NEVER EVER CRUISE with MSC again in my life. The staff does not know how to treat the guests, secondly most of them could not understand English (thought it is an International cruise ship but obviously not!) VERY OFTEN there was no sanitizer in the containers at the entrances of the restaurants which is not acceptable. The entertainment is poor except the Cirque du Soleil. We used our swimming towels the 2nd day and it was never replaced. We did not stop in Marseille because of bad weather they say, but did dock to pick passengers up and was not refunded in ANY WAY because of this. I bought an excursion before the cruise and when I went to the Reception desk to ask what refund I will be getting because they did not let us go off the ship in Marseille, they told me in their broken English that it is not possible as I did not book it through MSC. We met up with a young couple that was on their honeymoon, which also had the same feeling as us because he got food poisoning, ended up in the first aid centre and also said NEVER EVER WILL THEY CRUISE ON ANY MSC ship. MSC is not GUEST ORIENTATED BUT MONEY ORIENTATED. You must even buy water if you want water with your evening dinner if it is not in the Market Place. VERY VERY EXPENSIVE SHIP. Oh yes and then please check your cutlery and cups when using it, we had to take a few sets of cutlery to see which are the cleanest. We actually gave one spoon to the "Manager" that was walking around in the MARKET PLACE BUFFET AREA and told him he must take some dessert to the captain and insist he eat it with that dirty spoon. It is ridiculous what you pay and what you get. No Jean Phillipe chocolate fountain! My bed was some nights not even opened. The glass I have used in the cabin was never ever replaced or cleaned in the 7 days we were on that ship. It is disgusting!!!!!!! MSC you have not impressed me and have failed miserably. Get your act together!!!!!!!!!!!!!!! The normal shows in the LONDON THEATRE must be booked otherwise you are not allowed in, it's a joke!!

WORST EVER CRUISE!!!

MSC Bellissima Cruise Review by Tjoppie

9 people found this helpful
Trip Details
I have never been on MSC but thought we would try the newest ship MSC Bellissima, what a big mistake, money wasted, thrown into the deep sea. I will NEVER EVER CRUISE with MSC again in my life. The staff does not know how to treat the guests, secondly most of them could not understand English (thought it is an International cruise ship but obviously not!)

VERY OFTEN there was no sanitizer in the containers at the entrances of the restaurants which is not acceptable. The entertainment is poor except the Cirque du Soleil. We used our swimming towels the 2nd day and it was never replaced. We did not stop in Marseille because of bad weather they say, but did dock to pick passengers up and was not refunded in ANY WAY because of this. I bought an excursion before the cruise and when I went to the Reception desk to ask what refund I will be getting because they did not let us go off the ship in Marseille, they told me in their broken English that it is not possible as I did not book it through MSC. We met up with a young couple that was on their honeymoon, which also had the same feeling as us because he got food poisoning, ended up in the first aid centre and also said NEVER EVER WILL THEY CRUISE ON ANY MSC ship. MSC is not GUEST ORIENTATED BUT MONEY ORIENTATED. You must even buy water if you want water with your evening dinner if it is not in the Market Place. VERY VERY EXPENSIVE SHIP. Oh yes and then please check your cutlery and cups when using it, we had to take a few sets of cutlery to see which are the cleanest. We actually gave one spoon to the "Manager" that was walking around in the MARKET PLACE BUFFET AREA and told him he must take some dessert to the captain and insist he eat it with that dirty spoon. It is ridiculous what you pay and what you get. No Jean Phillipe chocolate fountain! My bed was some nights not even opened. The glass I have used in the cabin was never ever replaced or cleaned in the 7 days we were on that ship. It is disgusting!!!!!!! MSC you have not impressed me and have failed miserably. Get your act together!!!!!!!!!!!!!!! The normal shows in the LONDON THEATRE must be booked otherwise you are not allowed in, it's a joke!!
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