Empress of the Seas Review

3.0 / 5.0
0 reviews

GOOD ITINERARY...MEDIOCRE FOOD, ENTERTAINMENT, AND SERVICE

Review for Cuba Cruise on Empress of the Seas
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kustkaf
10+ Cruises • Age 70s

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Value for Money
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Additional details

Sail Date: May 2019
Cabin: Junior Suite with Balcony

We chose this particular cruise because it was one of the few seven-day cruises to Cuba...most were shorter.

The good news was the itinerary and the Cuban ports as well as the Cuban tours. The shop’s casino was excellent and the public areas were very good.

The bad news was that the food, specifically in the buffet was cheap, bland, and generally inedible. This was one of the few cruises we’ve lost weight. (The Chef’s Table was excellent, but exorbitantly priced at $85 a person.) The dining room was good, but not very good. The rooms are tiny in an effort to squeeze every foot of space into a profit producing area. We had a Junior Suite that was also tiny. The junior crew is willing to provide service, but are generally undertrained by the senior staff. The ship’s most senior officers were rarely seen and, when the made an appearance, made little eye contact with customers. The Crown and Anchor Society is also something of a joke...they offer little.

Cabin Review

Junior Suite with Balcony

Cabin J3

Small...few amenities

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