We decided to take this cruise to see Cuba while we had the opportunity to do so.
It stared off on a bad note, when we were informed that that the 2 bottles of wine we bought and were bringing on board would costs us an additional $30. At no time were we informed that we had free onboard alcohol access to the bars/lounges. We found this out when we ordered drinks and tried to charge the drinks to our room.
Most of the staff was friendly and helpful, but there were a few who acted as if we were bothering them when we asked questions. Since this was our first time cruising with Norwegian, we wanted to make sure that we didn't miss anything.
Room was clean. Room was kept stocked with clean towels, beds made every day. Balcony was definitely the way to go. The attendant was very friendly and professional at all times.