My third Tui cruise and my last I’m afraid. I’m won’t be too hard in my review as you get what you pay for and this cruise was heavily discounted. Naples airport was very poor- many passengers over 65 struggled having to carry their luggage a long distance from the airport to the coaches. Uneven pavements, crowded walkways and tiredness after a flight don’t mix well. One mature lady had a fall and was took away by ambulance. I would not recommend this embarkation port for anyone with health or mobility issues, or those who would struggle to carry their cases. I know Tui won’t be using Naples for this ship next year. This may be one of the reasons !
The food was disappointing- poor choice for those with dietary needs. Our cabin was fine and everything worked . The cruise has been refitted and is pleasant. It does however lack the plush luxury you get on most other ships. Buffet restaurant more like a canteen - crowded and noisy with queues. There was a bug on board so extensive special measures were in place to prevent its spread. This couldn’t be helped and contributed to difficulties.
The main areas are open plan and lack cosy comfort making it all feel abit like Butlins. All the staff very friendly and welcoming . Shops have a good choice of products. The shore excursions were well planned and organised which was better than my last Tui experience . To summarise - I expect more from a cruise and won’t be back Tui . As I’ve said, it was heavily discounted which is the reason for the three rating . Had i paid full price I would have been very disappointed.