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We chose this cruise because it left from the Port of L.A. and returned to same Port plus we liked all of the ports that were visited over the 12 days. We live in L.A. so this made it very convenient. The ship itself felt very outdated. The Jacuzzis were constantly being shut down randomly for no apparent reason. This being a cold weather cruise, we looked forward to spending out time in the spas/jacuzzis. The HOT sauna was constantly broken. The robo calls to the room from the Lotus Spa were excessive and inappropriate We received 2 and if I hadn't complained, they might of continued calling our room. This ship seemed old, out of date and in need of upgrades. Embarkation was confusing and disorganized. I am in a wheelchair and couldn't find support on where to go and even difficult to flag down a porter. The thermostat inside the stateroom was difficult to keep at a low temperature. it was always very stuffy. Toilets backed up easily in our room. The Staff was pleasant. We found the entertainment lacking with only 30 minute shows. We learned the hydraulics on the main stage were broken and had been for some time so the shows were tailored.. unfortunately not in the guests favor. The ship felt very crowded all the time especially in the common areas were there was always picture taking happening.. of course for you to buy later. Offensive ART MURAL FRAMED PICTURE outside explorers lounge-PICTURE OF bull elephant fighting- killing SCENE. SHOULD BE REMOVED AND REPLACED WITH MORE APPEALING ART WORK This was the first ship of the season so it was nice to be at the ports without all the congestions. Unfortunately the salmon were not running during this time. Loud "good morning: GREETINGS BY STAFF IN THE HALLWAYS in the morning TO PASSENGERS AS THEY PASSED NEAR THEM...HALLWAYS NEAR STATEROOMS AT 7 AND 8 AM- NOT COOL- STAFF SHOULD BE ADVISED TO HAVE SENSE OF DECORUM IN THE MORNING AND TO KEEP VOICES LOW. OK TO SAY HELLO BUT NOT AT TOP OF LUNGS. We are not foodies but the options for dairy free/vegan was not apparent.

FELT LIKE a semi glamorous Motel 6 at sea

Ruby Princess Cruise Review by victoria27

1 person found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Alaska
  • Cabin Type: Oceanview (obstructed view)
We chose this cruise because it left from the Port of L.A. and returned to same Port plus we liked all of the ports that were visited over the 12 days. We live in L.A. so this made it very convenient. The ship itself felt very outdated. The Jacuzzis were constantly being shut down randomly for no apparent reason. This being a cold weather cruise, we looked forward to spending out time in the spas/jacuzzis. The HOT sauna was constantly broken.

The robo calls to the room from the Lotus Spa were excessive and inappropriate

We received 2 and if I hadn't complained, they might of continued calling our room.

This ship seemed old, out of date and in need of upgrades.

Embarkation was confusing and disorganized. I am in a wheelchair and couldn't find support on where to go and even difficult to flag down a porter.

The thermostat inside the stateroom was difficult to keep at a low temperature. it was always very stuffy.

Toilets backed up easily in our room.

The Staff was pleasant. We found the entertainment lacking with only 30 minute shows. We learned the hydraulics on the main stage were broken and had been for some time so the shows were tailored.. unfortunately not in the guests favor.

The ship felt very crowded all the time especially in the common areas were there was always picture taking happening.. of course for you to buy later.

Offensive ART MURAL FRAMED PICTURE outside explorers lounge-PICTURE OF bull elephant fighting- killing SCENE. SHOULD BE REMOVED AND REPLACED WITH MORE APPEALING ART WORK

This was the first ship of the season so it was nice to be at the ports without all the congestions. Unfortunately the salmon were not running during this time.

Loud "good morning: GREETINGS BY STAFF IN THE HALLWAYS in the morning TO PASSENGERS AS THEY PASSED NEAR THEM...HALLWAYS NEAR STATEROOMS AT 7 AND 8 AM- NOT COOL- STAFF SHOULD BE ADVISED TO HAVE SENSE OF DECORUM IN THE MORNING AND TO KEEP VOICES LOW. OK TO SAY HELLO BUT NOT AT TOP OF LUNGS.

We are not foodies but the options for dairy free/vegan was not apparent.
victoria27’s Full Rating Summary
Enrichment Activities
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Cabin Review

Oceanview (obstructed view)
Cabin OY
better sized than we expected.
bed uncomfortable.

Thermostat in room needs to be fixed to allow for cooler temperatures
Sensor light on floor was annoying.. could not be overridden unless you place something near/cover it.
Emerald Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews