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Explorer of the Seas Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
2,092 Reviews

Not worth it

Explorer of the Seas Cruise Review by Jessie1970

4 people found this helpful
Trip Details
  • Sail Date: Mar 2019
  • Destination: Australia & New Zealand

This was the worst cruise we have ever had. Missed two stops, they said it was too rough, CRAP, just too many old people who would have been a pain to get them off. Food was poor, i got sick from Japanese. Italian was frozen pasta. We sent our washing to the laundry, and they lost all our clothes, so when we got off the ship, we had no clothes for three days, in Singapore. We contacted them when we got home, and they insulted us by saying they will only pay us 60% of the cost of our clothes. NOT GOOD ENOUGH! Room was clean, but every morning, we would be woken up by loud banging, them fixing pipes in the walls that were leaking. The hand basin leaked into my cosmetics bag, and destroyed lots of items. Once again, they didnt care. I tried to buy a drinks package before we got on the ship, as they said it was cheaper to do before, but they locked me out 2 days before we were to go on the cruise, so we got stung a huge price when we got it on board. We spent over $3500 on board, and this is how we got treated.

I wrote to them telling them all the issues we had, and not a response.......

Never ever ever again.......

Holland America all they way now.

Jessie1970's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Port & Shore Excursion Reviews


Not much to do or see, and we were so far from the city, and they didnt even give free bus service to city.

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