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Carnival Sunrise Review

4.0 / 5.0
Editor Rating
114 reviews

Too many issues with ship

Review for Carnival Sunrise to the Eastern Caribbean
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richa41
6-10 Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Apr 2019
Cabin: Balcony

Picked the cruise due to origination from Norfolk. Also read that this ship had been just been refitted and the price was reasonable.

Embarkation was a problem with long lines and open to weather. Fortunately it did not rain as many would have been soaked. once on board things went pretty smooth. Buffet was extremely busy and not enough space and food was warm but not hot. First night dinner was average with dinner warm and a strong smell of sewage just outside the restaurant entrance. Many of the public restrooms were closed and many rooms on the 6th deck had toilet problems. Customer service said this was first trip after refit and problems are expected. The toilet problems went on for two days. The movie channel worked sporadically and the internet system was a joke. The last day of the trip was the first day that we had a "hot" not lukewarm breakfast. Most of the crew members were good as they did not cause the ship problems and they did the best they could. The entertainment was poor with the exception of the Cruise Director "Chris" who was the best we have seen on any cruise. This was our first and last Carnival cruise. Too many issues. The best decision we made was to pick a 7 day cruise as opposed to a 14 day cruise.

Cabin Review

Balcony

Cabin was nice with good space and drawers. Bathroom was roomy and well laid out. Issues with toilets not working and the waste water system backing up was a problem

6 Helpful Votes

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