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We sailed the joy out of Seattle to Alaska. The ship seemed very nice at first appearance. But once on board there where people everywhere. Every bar, every restaurant. Extremely full and to long of a wait. We tried to book a show the first day on the ship and every show was booked all week. Stood in line for and hr at one show just hoping for open seats. Actually got in walked the whole theater and nothing. Walked out very mad. FOOD It was always a wait at any restaurant. The buffet there where never any seats. And it seemed like everytime we went to eat they where closing for the night or to switch over for lunch or dinner. That was really annoying. The food was never hot always cold or a little warm. We also found hair in our food on 2 different occasions. The staff where friendly but never seemed ti know what was going on. Dont even try to get to the service desk always 20 people in line waiting. We also paid for the wifi package which didnt work for the first 2 days. Had to go up to the desk 3 times before they could get it working. Talk about waiting dont even try to get an elevator they where so packed and you had to wait so long to get one that wasn't full. I got my leg workout in everyday climbing the stairs. Not a very good experience on the joy. I dont believe we will ever go on any Norwegian cruise. Very disappointed with the ship. One more thing about the rooms they would get hot so I would put the air on most of the time but ever hr or so it would turn off. So you would go to bed comfortable and wake up 2 or 3 times a night hot as hell and have to get up and turn it back down very annoying

Never again

Norwegian Joy Cruise Review by GBNICK

6 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Alaska
  • Cabin Type: Mid-Ship Inside
We sailed the joy out of Seattle to Alaska. The ship seemed very nice at first appearance. But once on board there where people everywhere. Every bar, every restaurant. Extremely full and to long of a wait. We tried to book a show the first day on the ship and every show was booked all week. Stood in line for and hr at one show just hoping for open seats. Actually got in walked the whole theater and nothing. Walked out very mad.

FOOD

It was always a wait at any restaurant. The buffet there where never any seats. And it seemed like everytime we went to eat they where closing for the night or to switch over for lunch or dinner. That was really annoying. The food was never hot always cold or a little warm. We also found hair in our food on 2 different occasions.

The staff where friendly but never seemed ti know what was going on. Dont even try to get to the service desk always 20 people in line waiting. We also paid for the wifi package which didnt work for the first 2 days. Had to go up to the desk 3 times before they could get it working.

Talk about waiting dont even try to get an elevator they where so packed and you had to wait so long to get one that wasn't full. I got my leg workout in everyday climbing the stairs.

Not a very good experience on the joy. I dont believe we will ever go on any Norwegian cruise. Very disappointed with the ship.

One more thing about the rooms they would get hot so I would put the air on most of the time but ever hr or so it would turn off. So you would go to bed comfortable and wake up 2 or 3 times a night hot as hell and have to get up and turn it back down very annoying
GBNICK’s Full Rating Summary
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Cabin Review

Mid-Ship Inside
Cabin IA 5343
Closet was very small but the rest of the room was ok size you shouldnt expect much room on a cruise ship without really over paying. Also the thermostat would turn off about every hr or 2. So you would go to bed comfortable and wake up 2 or 3 times a night just sweating because the air shut off.
Deck 15 Inside Cabins, Balcony Cabins, Suite Cabins