We are just back from our third Azamara voyage in about 18 months- this time on the Pursuit for an eight day Italy Intensive voyage from Rome to Venice. For background purposes, our earlier travels with Azamara did not give us a good first impression of this line. On our first trip, we had repeatedly difficulties with the online booking engine and the price promotions would not carry over to the actual booking. As I always like to book our travels directly, this caused some frustration and the response that we "need to use a travel agent" was not going to happen. After several phone calls, we did get it straightened out so we decided to proceed with the trip. On our second voyage, the front office repeatedly gave out misinformation as to where the ship was docking for embarkation (in Sydney, Australia) despite the port authority saying otherwise. Even our final documents showed the wrong location. Again, I was ready to give up.
This third journey, I have to say, not only went forward without a hitch, but also convinced us that those who always state "it's the Azamara onboard experience that counts" are right. We began our trip in Rome and used Rome Cabs for a same day transfer to our hotel in Civitavecchia, the Hotel San Giorgio. Our driver was prompt, polite, and provided a very safe ride directly to our lodging. Highly recommend Rome Cabs for transfers to/from FCO. The Hotel San Giorgio is in a beautiful location right on the water front and we were warmly greeted after a long day/night of travel. The room was comfortable and quiet and we had dinner at the very good onsite restaurant. The hotel also provided breakfast and a timely transfer to the ship the next day.
Embarkation for the Pursuit took literally 5 minutes- absolutely no lines or queing up. I love being greeted by smiling crew members who hand you a glass of sparkling wine and take your carry on bags so you can begin enjoying the ship.