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MSC Seaview Review

4.0 / 5.0
Editor Rating
151 reviews

Not child friendly at all!

Review for MSC Seaview to the Western Mediterranean
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Family from Europe
2-5 Cruises • Age 30s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2019
Cabin: Aurea Suite
Traveled with children

Organization was chaotic, service generally poor! Staff gave misinformation all the time, on one occasion, because of desinformation, we had to go theough multiple queues and run around the ship for 90 mins to rent a stroller! The opening hours of the kids club were nonsense and hectic, not plannable! Weird that parents did not have access and insight to the room where we were supposed to leave our kids. Also it was seriously understaffed, there was mayhem and queing all the time. Consequently staff was overwhealmed and RUDE, exacerbated by poor English skills. The ship is nice but totally not child friedly. The buffet restaurants were way too crowded, understaffed and running under capacity, resulting in extremely bad dining experience. Food in the restaurants was variable quality, so not impressed at all. Wines we ordered were repeatedly and constantly out of stock. Bars were understaffed hence service was extremely slow and cumbersome. Despite we had Aurea and all incusive, we ran around thirsty all the time because of the slow service (had to wait up to 30 mins for a coffee etc) Our whole family was very disappointed and we definitely don't plan to come back to any of the MSC ships.

Cabin Review

Aurea Suite

Cabin S3
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