The 12 day cruise included ports that we wanted to visit - but NCL shortened it a week before departure to 10 days and cut out the 2 ports that we were interested in!!! Our prearranged hotel and other travel arrangements could not be changed at such a late date forcing us to book elsewhere to fill in the time at very short notice.
All food on the ship was served Luke warm instead of hot with the exception of the pasta which was heated to order.
In the buffet, the selection of teas available varied minute by minute with the most popular flavours being unavailable most of the time.