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2-days cruise price awesome. Neither pools on ship were operational for the entire cruise. Both had closed signs on them. Ship needs a major overhaul, caution tape everywhere and not sure if its always like this or if they are updating but there were no signs that they were remodeling or a sign saying excuse our mess. Everything is an up charge. You pay for an add on packages and when you go to cash in on them there is like 18% charge + a gratuity added at the end of your cruse for each person in your party. Returning boat left port late at night so they view while cruising was null. Food was nothing to write home about and drinks were $$$. When you first board they hound you for drinks, following you around trying to sell Bahama mama with souvenir cup, to the point you have to get rude with them to leave you alone. The room was clean and nice size. Overall was not impressed i would give it a D.

Ship needs work

Grand Celebration Cruise Review by betsyway

4 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Bahamas
2-days cruise price awesome. Neither pools on ship were operational for the entire cruise. Both had closed signs on them. Ship needs a major overhaul, caution tape everywhere and not sure if its always like this or if they are updating but there were no signs that they were remodeling or a sign saying excuse our mess. Everything is an up charge. You pay for an add on packages and when you go to cash in on them there is like 18% charge + a gratuity added at the end of your cruse for each person in your party. Returning boat left port late at night so they view while cruising was null. Food was nothing to write home about and drinks were $$$. When you first board they hound you for drinks, following you around trying to sell Bahama mama with souvenir cup, to the point you have to get rude with them to leave you alone. The room was clean and nice size. Overall was not impressed i would give it a D.
BPSocialTeam, Social Media Team @Bahamas Paradise Cruise Line has responded
We are sincerely grateful for the time you spent to share your comments on your recent stay on our ship Celebration. We regret reading that you were not able to enjoy your stay and we apologize for any inconvenience you may have encountered while on board. There are service charges for spa, bar and specialty restaurants as outlined in the confirmation email as well as readily available on our website. We apologize if guests were not properly informed. Gratuities are also customary for the cruise industry and are for the entire wait staff and housekeeping team. Thank you again for making us your choice Cruise Line on this occasion, and we are eager to regain your confidence during another occasion if you gave us that chance.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
betsyway’s Full Rating Summary
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