This was our return to the beautiful Silhouette since it’s maiden voyage out of Hamburg many years ago. We decided to try out an accessible Sky Suite and we loved the benefits this brought such as Michaels Club and the exclusive restaurant Luminae for suite guests. The service and food in Luminae was fantastic and offered a personalised dining experience. Kurt and his colleagues were amazing and the best service I have had on a cruise ship. The free alcoholic drinks including champagne and cocktails all day in Michaels club added a lovely touch.
We were very disappointed by the ocean view cafe as we decided to try this one morning and once for lunch. The buffet restaurant was over crowded making it very difficult to find a seat and you had to fight your way through to grab your food. The quality of most of the food was mostly enjoyable however the rice pudding was cold and way too sweet. The buffet was not up to standard as we had previously come across with Celebrity and the buffet on Royal was much better. Thumbs down on this sailing.
The accessible suite was comfortable but the layout wasn’t the best but this was to accommodate wheelchair users. The sofa and TV were located in a very awkward place so you couldn’t watch TV whilst you were sat on the sofa. The accessible bathroom was a very good size although the lack of drainage in the shower meant that water would flow all over the bathroom area making it a paddling pool. On the morning we were at sea the rocking of the ship had made the water escape into the suite soaking the carpet.
There was a lack of power sockets near to the beds so charging your mobile had to be done near to the TV unit. A larger TV would have been nice as the only place to watch it was from the bed.
Another big disappointment on this sailing was the lack of free loungers in the solarium as this was extremely busy on both occasions we visited it. The cold weather also meant that more passengers tried to utilise this space including certain passengers who treated it like a booze up cruise where they were drinking bottles of beer in the hot tubs. No celebrity solarium attendant challenged them and they were left to their own devices. They certainly didn’t respect other passengers and their behaviour was more I had come to expect on a P&O cruise. The clientele on this sailing wasn’t what we usually find on a Celebrity cruise and Amsterdam was most likely the reason. Another thumbs down on this sailing. The solarium needs to be better supervised and necessary action taken.
The size of the solarium also now feels limited compared to Royals Anthems of the Seas which has over twice the size of what is being offered on Celebrity. For once I felt that there was a lack of space and the ship felt over crowded. Not something I’ve experienced with Celebrity on previous sailings.
Overall a nice trip but we have had much better sailings with Royal so this will be our first preference from now on.