1. Home
  2. Cruise Reviews
  3. Empress of the Seas
We booked this cruise because one of the ports was Havana. We knew it was a smaller, older ship, so we knew what to expect. Some of the reviews we had read before we sailed complained about cleanliness and the food. Our experience was the opposite ! The ship was very clean, and the food was wonderful. There was one evening in the main dining room that I didn't like my appetizer ( nothing wrong with it....it was something I tried for the first time) Our server, Emile was only too happy to suggest something else I might like. ( which I did) He and all the ship staff were super friendly and helpful. We had a cabin with a window. We knew it would be small, but it was clean and very comfortable. We don't overpack when we travel, so we had plenty of room for our clothes and toiletries. The only " negative" things I can say is that the Wifi was very slow, and although the shower curtain was clean, it had seen better days. Our room attendant ( can't recall his name) was very friendly and efficient. ( he gave us his card so we could call him anytime we needed anything ) The cruise company can't control the weather or ocean conditions, so we knew there was a chance we wouldn't get to all our 3 ports, but we were blessed with beautiful weather and smooth sailing. Key West and Cozumel were nice , but Havana was the icing on the cake. We had done some research , so we had an idea of what to expect. Never pleasant to see poor living conditions and stray dogs and cats ( in Old Havana). A tour of the city in one of the many classic cars ( make sure it has a Taxi sticker) is a must. There are many drivers looking for fares, so you can bargain with them. It was very hot, and we didn't want a full hour, so we made a deal..... $40 for 45 minutes. The entertainment on the ship was wonderful ... very talented musicians, singers and dancers. There were lots of choices of things to do/participate in on the ship. ( take a hi lighter to make it easier), as the list for each day is lengthy in the daily newsletter, the Cruise Compass. We really enjoyed our experience on Empress of the Seas.

Pleasantly surprised

Empress of the Seas Cruise Review by cheryltrask

5 people found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Cuba
We booked this cruise because one of the ports was Havana. We knew it was a smaller, older ship, so we knew what to expect. Some of the reviews we had read before we sailed complained about cleanliness and the food. Our experience was the opposite ! The ship was very clean, and the food was wonderful. There was one evening in the main dining room that I didn't like my appetizer ( nothing wrong with it....it was something I tried for the first time)

Our server, Emile was only too happy to suggest something else I might like. ( which I did)

He and all the ship staff were super friendly and helpful. We had a cabin with a window. We knew it would be small, but it was clean and very comfortable. We don't overpack when we travel, so we had plenty of room for our clothes and toiletries. The only " negative" things I can say is that the Wifi was very slow, and although the shower curtain was clean, it had seen better days. Our room attendant ( can't recall his name) was very friendly and efficient. ( he gave us his card so we could call him anytime we needed anything )

The cruise company can't control the weather or ocean conditions, so we knew there was a chance we wouldn't get to all our 3 ports, but we were blessed with beautiful weather and smooth sailing. Key West and Cozumel were nice , but Havana was the icing on the cake.

We had done some research , so we had an idea of what to expect. Never pleasant to see poor living conditions and stray dogs and cats ( in Old Havana). A tour of the city in one of the many classic cars ( make sure it has a Taxi sticker) is a must. There are many drivers looking for fares, so you can bargain with them. It was very hot, and we didn't want a full hour, so we made a deal..... $40 for 45 minutes. The entertainment on the ship was wonderful ... very talented musicians, singers and dancers. There were lots of choices of things to do/participate in on the ship. ( take a hi lighter to make it easier), as the list for each day is lengthy in the daily newsletter, the Cruise Compass. We really enjoyed our experience on Empress of the Seas.
cheryltrask’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Empress of the Seas price drops
250,000+ people have entered their email