MSC Poesia Review

4.0 / 5.0
507 reviews

Average cruise

Review for the Baltic Sea Cruise on MSC Poesia
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Cher9090
6-10 Cruises • Age 30s

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Sail Date: Apr 2019

We enjoyed the places of Port the cruise took, our cabin had a balcony and it was a very nice room, the food was poor and so was the service very unfriendly staff, made the ship experience very unpleasant. Having been on other cruise lines this was the worst experience as it is the service that plays a huge part of the cruising experience. Other than the places of Port i wouldn't taken this line. The only staff members that was pleasant were the cruise director Petra, she is wonderfully talented and the guest entertainer with the magic show was good. Service needs serious improvement especially guest relations they were quick to answer without hearing our questions. On board entertainment was very poor. My partner and i requested a board game and most of the pieces were missing. There is not much to do on a sea day onboard. We had someone do a lecture on upcoming ports it was honestly pathetic!! She showed us pictures and knew nothing about any port, most guests walked out while she spoke, the master chef quiz after her was very nice.

Cabin Review

Port Reviews

Rostock (Warnemunde)

Beautiful Port, food there was so lovely and close to the ship, loved it.

Klaipeda

Took as excursion, was amazing to see and learn the history, tour guide was vrry informative and very friendly

Riga

One of my personal favorites, tour was amazing, loved the old town

Tallinn

History and the city was small but having been there for a Day we saw alot. Beautiful place

St. Petersburg

Amazing place, filled with so much to see and do, this was a bucket list place and loved every moment

Helsinki

People of Finland are friendly and very helpful, we had the best experience here and will definitely return

Stockholm

Took the hop on hop off bus and was able to see as mich as possible. Had a Great time here

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