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Terrible. The ship is poorly designed. The dining facilities are very undersized. The theater where the excursions are dispatched holds half of the guests. Dispersion of the excursions is chaos. Restaurants are poorly manages and the food is substandard and stale. Restaurants close at odd hours and don't open for breakfast at a reasonable time. The buffet is over crowded, insufficient seating. There are supervisors running about everywhere, the whole place is chaos. Room cleaning is not pna set schedule, the help is always interrupting you. None of the staff speak English even though this ship saills from an American port. The entertainment is childish and silly. If you are not a drunk or gambler, don't bother with this cruise. The cabins are TINY, even tho we bought an "upgraded" cabin. Everything is jammed in. The hot water for the shower took 20 minutes to get Luke warm. Do not waste your time and money with this cruise. Maybe a different ship, a different libe would be better. They need a rating below terrible to catagorize this cruise.

Don't waste your time or money

Norwegian Joy Cruise Review by BuckU

9 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Alaska
  • Cabin Type: Balcony
Terrible. The ship is poorly designed. The dining facilities are very undersized. The theater where the excursions are dispatched holds half of the guests. Dispersion of the excursions is chaos. Restaurants are poorly manages and the food is substandard and stale. Restaurants close at odd hours and don't open for breakfast at a reasonable time. The buffet is over crowded, insufficient seating. There are supervisors running about everywhere, the whole place is chaos. Room cleaning is not pna set schedule, the help is always interrupting you. None of the staff speak English even though this ship saills from an American port. The entertainment is childish and silly. If you are not a drunk or gambler, don't bother with this cruise. The cabins are TINY, even tho we bought an "upgraded" cabin. Everything is jammed in. The hot water for the shower took 20 minutes to get Luke warm. Do not waste your time and money with this cruise. Maybe a different ship, a different libe would be better. They need a rating below terrible to catagorize this cruise.
BuckU’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
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Shore Excursions
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Cabin Review

Balcony
Cabin BF
Very cramped, not comfortable at all. Tacky.
Deck 10 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

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