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I have sailed on many ships over the last few years P&O, Cunard, Royal carribean and Fred Oslen but Sapphire Princess April 27th 2019 was my first cruise with Princess and the first time I've felt the need to write a review. Bad weather initially delayed our departure from Southampton and resulted in the cancelation of our first port of call which is no fault of the ship but it marked the begging of a cruise plagued with problems. Our Inside room was suffocatingly stuffy even with the aircoditioning at full blast to a point that after 30 minutes inside we began to feel like we couldn't breath and there was not enough oxygen in the room. This it seems was a problem also suffered by others who had to frequently spend the entire night sleeping in the conservatory section of The upper deck with bedding and pillows. After complaints were made to the front desk an engineer visited the cabin and fully opend the air-conditioning vent that had been closed to less than 30%. But this revealed the reason the vent had been closed in the first place, Water was now running down the walls from a crack at the top. Leaks were not isolated to our own cabin however, throughout the cruise leaks began to appeare in the main corridor between the plaza and Club Fusion and also in the Buffet. We were forced to stay in our cabin with water running down the wall for 3 nights before another passenger disembarked the ship for personal reasons and we were finally allowed to move. On a number of occasions throughout the week unhappy passengers could bee seen transferring luggage from one cabbin to another and I found towards the end of the cruise other passengers had been moved Into the leakey room after we had gone. The ship is relatively old and its really beginning to show, the jacuzzi's looked inviting until seen from decks above where the discoloured grime made them look more like over heated fishponds. Overall the food onboard was between good and avarage but far from excilent. The worst part of dining aboard was eating from Plastic Plates, and drinking from Plastic beakers for juice and water, and even plastic cups for tea and Coffee! The 2 wash basins at the entrance to either side of the Buffet were really inadequate for the numbers of passengers and always resulted in long lines out of the doors and into the pool area. And Buffet itself is poorly layed out with multiple large round tables that could hold up to 8 people but generally only sat 2 as most European passengers don't like to share tables for dinner, this made finding a table at peak times in the Buffet a challange. Changing these round tables to multiple tables for 2 could probably double the seating capacity of the buffet. The entertainment was great but this is not exclusive to Princess Cruises as all the guest artists hired by Carnival corporation can also be seen during the year sailing on P&O and Cunard. But evening entertainment always seemed to coincide with each other and the second sitting for dinner which resulted in a number of missed shows and often a difficult decision between one show or another. However the Comedian Jeff Stevenson was Amazing. The one thing that cannot be complained about was all the crew who were friendly, kind and really made us feel like we were a part of a big family. I had been mislead to believe from reviews and recommendations that Princess cruises was to be considered a 4★ Cruise line and superior to P&O and Royal Caribbean both companies I have sailed with multiple times before this was supposed to be reflected in the price but Sapphire Princess was a disappointment. Its NOT any better in my opinion, P&Os Brittainia if far far better and cheaper by comparison and the Prices for drinks was extortionate $5.50 for a single can of Coke! Sapphire Princess is showing her age and is far from the image Princess cruise want you to see. I believe she is due to drydock later in the year for a refit before returning to Asia. I think most cruise lines (Except a few) have an ugly sister within the fleet perhaps at its best Princess is a 4★ fleet but Sapphire Princess alone is only a 2/3★ ship.

Sapphire Princess, The ugly sister of the fleet!

Sapphire Princess Cruise Review by TEMPE5T

Trip Details
I have sailed on many ships over the last few years P&O, Cunard, Royal carribean and Fred Oslen but Sapphire Princess April 27th 2019 was my first cruise with Princess and the first time I've felt the need to write a review.

Bad weather initially delayed our departure from Southampton and resulted in the cancelation of our first port of call which is no fault of the ship but it marked the begging of a cruise plagued with problems.

Our Inside room was suffocatingly stuffy even with the aircoditioning at full blast to a point that after 30 minutes inside we began to feel like we couldn't breath and there was not enough oxygen in the room.

This it seems was a problem also suffered by others who had to frequently spend the entire night sleeping in the conservatory section of The upper deck with bedding and pillows.

After complaints were made to the front desk an engineer visited the cabin and fully opend the air-conditioning vent that had been closed to less than 30%.

But this revealed the reason the vent had been closed in the first place, Water was now running down the walls from a crack at the top. Leaks were not isolated to our own cabin however, throughout the cruise leaks began to appeare in the main corridor between the plaza and Club Fusion and also in the Buffet.

We were forced to stay in our cabin with water running down the wall for 3 nights before another passenger disembarked the ship for personal reasons and we were finally allowed to move.

On a number of occasions throughout the week unhappy passengers could bee seen transferring luggage from one cabbin to another and I found towards the end of the cruise other passengers had been moved Into the leakey room after we had gone.

The ship is relatively old and its really beginning to show, the jacuzzi's looked inviting until seen from decks above where the discoloured grime made them look more like over heated fishponds.

Overall the food onboard was between good and avarage but far from excilent.

The worst part of dining aboard was eating from Plastic Plates, and drinking from Plastic beakers for juice and water, and even plastic cups for tea and Coffee!

The 2 wash basins at the entrance to either side of the Buffet were really inadequate for the numbers of passengers and always resulted in long lines out of the doors and into the pool area. And Buffet itself is poorly layed out with multiple large round tables that could hold up to 8 people but generally only sat 2 as most European passengers don't like to share tables for dinner, this made finding a table at peak times in the Buffet a challange.

Changing these round tables to multiple tables for 2 could probably double the seating capacity of the buffet.

The entertainment was great but this is not exclusive to Princess Cruises as all the guest artists hired by Carnival corporation can also be seen during the year sailing on P&O and Cunard.

But evening entertainment always seemed to coincide with each other and the second sitting for dinner which resulted in a number of missed shows and often a difficult decision between one show or another. However the Comedian Jeff Stevenson was Amazing.

The one thing that cannot be complained about was all the crew who were friendly, kind and really made us feel like we were a part of a big family.

I had been mislead to believe from reviews and recommendations that Princess cruises was to be considered a 4★ Cruise line and superior to P&O and Royal Caribbean both companies I have sailed with multiple times before this was supposed to be reflected in the price but Sapphire Princess was a disappointment.

Its NOT any better in my opinion, P&Os Brittainia if far far better and cheaper by comparison and the Prices for drinks was extortionate $5.50 for a single can of Coke!

Sapphire Princess is showing her age and is far from the image Princess cruise want you to see.

I believe she is due to drydock later in the year for a refit before returning to Asia.

I think most cruise lines (Except a few) have an ugly sister within the fleet perhaps at its best Princess is a 4★ fleet but Sapphire Princess alone is only a 2/3★ ship.
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