1. Home
  2. Cruise Reviews
  3. Grand Princess
We have been on many cruises but over the last 6 years we have been sticking with princess cruises. We will NO LONGER cruise with princess after our last cruise and cancelled our next cruise with princess. This ship had just gotten out of dry dock and we watched them work on pipes over the eating area outside of the Horizon buffet and the pool deck, it was disgusting ! Floors wet with sewage on decks with rooms, plumbing in rooms that did not work, cold showers and smells, fans in hallways 24/7. Some people had to be sent to an unused room to shower. Marijuana smells that went right into our grandsons room every day all day. Head room steward ignored the problem even tho he knew where the pot smell was coming from. Many guest complained, at least 10 rooms complained about the same group of guest smoking on their balcony every single day, nobody did anything. Room service was terrible if they showed up at all. Order food at 5;00pm and it came at midnight after guest services called them 3 times. Excursions poorly planned and ship held up for hours waiting for guests to come back to ship. Over charged many times and made 4-5 trips to guest services to fix the financial issues that princess could not keep straight. This was by far the worst cruise we have ever been on and to pay that much for a vacation and be that disappointed is not right. We will NEVER sail with princess again, especially because our complaints and concerns went unresolved and ignored like we were nothing. If Princess cannot appreciate its guest we will not longer consider them a vacation option.

Construction and sewer repairs ruined our cruise

Grand Princess Cruise Review by jerig98@yahoo.com

Trip Details
We have been on many cruises but over the last 6 years we have been sticking with princess cruises. We will NO LONGER cruise with princess after our last cruise and cancelled our next cruise with princess. This ship had just gotten out of dry dock and we watched them work on pipes over the eating area outside of the Horizon buffet and the pool deck, it was disgusting ! Floors wet with sewage on decks with rooms, plumbing in rooms that did not work, cold showers and smells, fans in hallways 24/7. Some people had to be sent to an unused room to shower. Marijuana smells that went right into our grandsons room every day all day. Head room steward ignored the problem even tho he knew where the pot smell was coming from. Many guest complained, at least 10 rooms complained about the same group of guest smoking on their balcony every single day, nobody did anything. Room service was terrible if they showed up at all. Order food at 5;00pm and it came at midnight after guest services called them 3 times. Excursions poorly planned and ship held up for hours waiting for guests to come back to ship. Over charged many times and made 4-5 trips to guest services to fix the financial issues that princess could not keep straight. This was by far the worst cruise we have ever been on and to pay that much for a vacation and be that disappointed is not right. We will NEVER sail with princess again, especially because our complaints and concerns went unresolved and ignored like we were nothing. If Princess cannot appreciate its guest we will not longer consider them a vacation option.
jerig98@yahoo.com’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Service
Onboard Experience
Free Price Drop Alerts
Get Grand Princess price drops
250,000+ people have entered their email

Cabin Review

Balcony
Cabin BA
room just ok. Location was good
Baja Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews