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MSC Poesia Review

4.0 / 5.0
Editor Rating
502 reviews

Terrible, just terrible

Review for MSC Poesia to the Baltic Sea
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noni4200
10+ Cruises • Age 30s

Rating by category

Cabin
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Dining
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Additional details

Sail Date: May 2019
Cabin: Balcony Stateroom

Embarked in Warnemunde, embarkation was fine. Went to the rooms, was room 10241,aft balcony. Large balcony however the engines shook so much, I couldn’t sleep half of the 10 nights. Then, the food. Half of it was inedible, the other half was disgusting. I ate salad and salad the whole cruise. There was lack of diversity in food. No prepared sandwich, no omelet station, the burgers were stale, all the food was so gross, I was popping tums and zantac the whole time. The staff, came out with a roast beef that they couldn’t even cut into with a chef knife. Everyone on the ship was complaining on how hard it was, and then i found the same meat cut up in the dining room. NO one speaks English, no one helps, the shows are laughable and the rooms are tiny. We booked a excursion for handicap and they showed up 1 hour late. One of the ports they didn't put a ramp for wheelchair and it was impossible for handicaps. I would never go on this cruise line again. I cruised on here 8 years ago on a Caribbean itinerary and it was great. I don’t know what happened but it took a turn to the worse. Heed the warnings in this review, this cruise is for EURO traveler, unless you are VERY adventurous traveler and don’t care about customer focus. I have been on over 50 cruises this one ranks number #50 on worse. No sympathy or compassion towards their customer

Cabin Review

Balcony Stateroom

Cabin B2

Small, shaking and rattling

Port Reviews

Rostock (Warnemunde)

Pretty port

Tallinn

Beautiful, not suitable for handicap

Riga

Beautiful city, Old town is great

Helsinki

Not much to do

Stockholm

Beautiful city, loved it

100 Helpful Votes

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