MSC Fantasia is a great ship, well maintained, with an average staff. We had a good room steward, but he was just too busy with too much rooms.
MSC has not enough staff, and that is why the service is below average, and too slow. That is also why there is a constant line at customer service.
The first night there was a huge toilet problem for about 40% of the ship. From 23.00 to 07.00 all toilets at the back of the ship (cabins, staff and public) did not flush!
Now before all of you are complaining that we got a room for disabled persons...yes, we did...but this was due to the TA that provided us with this room. We would be happy to change it with a disabled person, but this was not the case.
We had a very big room because of it. Our little girl had all the space she would need. The XL Bathroom is nice, but due to modifications for disablities, the shower was constantly flooding the whole bathroom...
I hope next time our TA will tell us if we have chosen the disabled room type, because this room should not go to people like us....with (almost) no dissabilities