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MSC Fantasia is a great ship, well maintained, with an average staff. We had a good room steward, but he was just too busy with too much rooms. MSC has not enough staff, and that is why the service is below average, and too slow. That is also why there is a constant line at customer service. The first night there was a huge toilet problem for about 40% of the ship. From 23.00 to 07.00 all toilets at the back of the ship (cabins, staff and public) did not flush! That night we also had a bumpy sea, so you can imagine the poor cleaning party that morning..... This flushing problem was never completely gone, but it lasted never over an hour.... The new drink packages were just okay. Luckily we still had some drink coupons from previous cruises, and the bar staff did not know what to do about it...so we could drink almost anything with the combination of the Easy package and the drink coupons. Although they are fased out, on this ship they had still value. The ports were all so so...but that was because of the weather. Normally in this period of the year (April/May) the weather is much better (Where is Global Warming when you need it?) but that did not spoil our cruise. This Spring the whole of Europe has a very bad climate...so it is better to stay at a cruiseship (with a covered pool) than in a hotel..... We had a great cruise fare. We never payed less for a cruise than this one, and for this price I am not going to get very critical...you just have to be happy with what you get...and we were.... It was not our best cruise, but we still loved it...in comparison with the camping in Tuscany the week after the cruise, it was heaven!

A good cruise for a nice price

MSC Fantasia Cruise Review by korpo024

1 person found this helpful
Trip Details
MSC Fantasia is a great ship, well maintained, with an average staff. We had a good room steward, but he was just too busy with too much rooms.

MSC has not enough staff, and that is why the service is below average, and too slow. That is also why there is a constant line at customer service.

The first night there was a huge toilet problem for about 40% of the ship. From 23.00 to 07.00 all toilets at the back of the ship (cabins, staff and public) did not flush!

That night we also had a bumpy sea, so you can imagine the poor cleaning party that morning.....

This flushing problem was never completely gone, but it lasted never over an hour....

The new drink packages were just okay. Luckily we still had some drink coupons from previous cruises, and the bar staff did not know what to do about it...so we could drink almost anything with the combination of the Easy package and the drink coupons. Although they are fased out, on this ship they had still value.

The ports were all so so...but that was because of the weather. Normally in this period of the year (April/May) the weather is much better (Where is Global Warming when you need it?) but that did not spoil our cruise. This Spring the whole of Europe has a very bad climate...so it is better to stay at a cruiseship (with a covered pool) than in a hotel.....

We had a great cruise fare. We never payed less for a cruise than this one, and for this price I am not going to get very critical...you just have to be happy with what you get...and we were....

It was not our best cruise, but we still loved it...in comparison with the camping in Tuscany the week after the cruise, it was heaven!
korpo024’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 3 to 6
Service
Onboard Experience
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Cabin Review

Balcony Stateroom – Bella
Cabin B1 8224
Now before all of you are complaining that we got a room for disabled persons...yes, we did...but this was due to the TA that provided us with this room. We would be happy to change it with a disabled person, but this was not the case.
We had a very big room because of it. Our little girl had all the space she would need. The XL Bathroom is nice, but due to modifications for disablities, the shower was constantly flooding the whole bathroom...
I hope next time our TA will tell us if we have chosen the disabled room type, because this room should not go to people like us....with (almost) no dissabilities
Radioso Deck Inside Cabins, Balcony Cabins, Suite Cabins