We have travelled on Queen Elizabeth previously and had a wonderful time. We flew to Melbourne to join the ship at our allotted time of 12.00 only to be told you can’t board until after 2.00 pm come back later. They did take our luggage and manage to lose 1 piece. We eventually got to our cabin at 3.45 pm after much queuing. People were passing out in the heat in the lines. Very poor.
The food in the buffet was very ordinary and repetitive. The food in the main restaurant was appealing but lacked taste. We had room service but it was cold and the selection was small.
The entertainment had too much Cunard singers and dancers and not enough other entertainment. The guest speakers were poor compared to other cruises we have been on.
We were asked to disembark at 7.00am. They put on early breakfast in the Lido but while we were at breakfast our room was stripped even though we still had items in the bathroom and on the bed. We felt given that we had to leave so early the room steward could have waited till we had left.
When we arrived home we had been charged for water that was given to us when the cabins had no water due to a burst water pipe. It was refunded after we complained but complimentary usually means free.
Queen Elizabeth is a beautiful ship but not the high standard it was.
The cabin was fine but we did need to ask for more body wash.