Zaandam Review

4.0 / 5.0
558 reviews

First time cruising with Holland America . Not Impressed overall

Review for South America Cruise on Zaandam
porkyandsheppy
10+ Cruises • Age 70s

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Sail Date: Apr 2019
Cabin: Lanai Ocean-View Stateroom

I think I should start with what I did like. The new (i had not seen these before) hand wash system in place and the covers over the dining selection in the Lido dining room.

Its a pity that guests do not adhere to using these and it is not monitored by staff. Only one sanitiser as you come out of the lift and again not many use this either before going to the food counters. I think the comedian on board hit the nail on the head when he said that these things are done to stop guests getting infected and ill. I saw guests drinking the juice from the breakfast selection and leave the now dirty glass on the counter in front. Another leaning on the glass covers on the section making the rolls up, Guests filling water bottles direct by placing bottle inside the dispenser instead of filling a glass and pouring into bottle. Bowls of apricots and nuts etc removed completely from the cabinet when there are spoons to use in each bowl. Guest could not work the tongs on the cold meats and sliced cheese counter so proceeded to hand pick her slices with her hands. The Café a guest took of his hat and placed it on the counter while waiting for his coffee. I think I will leave that there but every day at least once I witnessed something that made me question where are the staff as I challenged on 2 occasions only for the guests to flare up and get angry with me.

I did get a stateroom change as 1962 was very noisy and I couldn't get decent sleep. Started usually around 4am to am due to engines and propellers side thrusts when docking. Not recommended.

Cabin Review

Lanai Ocean-View Stateroom

Cabin CA

Both cabins Stewards were really good. No Complaints

4 Helpful Votes
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