• TRAVEL NOTICE: Learn more about COVID-19
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Norwegian Bliss Review

4.0 / 5.0
Editor Rating
1208 reviews

Despite some mishaps It was a great cruise Haven needs to step up their game

Review for Norwegian Bliss to the Mexican Riviera
User Avatar
tkr22
2-5 Cruises • Age 40s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Apr 2019
Cabin: The Haven 2-bedroom Family Villa with Balcony
Traveled with children

BAD:

Hot tub from 2decks above balcony was over flowing on my friends balcony Room near ours (hard for me to believe this never happened before. Crew was very good trying to take care of it but she never was able to even sit on her balcony for fear of getting chlorine hot tub water all over them) Terrible and it was pouring at times

Clumps of bacon at breakfast on the haven restaurant. The assistant Maitre-D (Garry Velez) was mortified and spoke to the chef.. They were very nice but even on the last day - clumps of bacon again. I would expect more from the Haven

Cabin Review

The Haven 2-bedroom Family Villa with Balcony

Cabin H4

The Hot tub from 2decks above balcony was over flowing on my friends room (hard for me to believe this never happened before. Crew was very good trying to take care of it but she never was able to even sit on her balcony for fear of getting chlorine hot tub water all over them) Terrible and it was pouring at times

Light in closet in master room of 2 bedroom suite constantly stayed on. They replaced bulb and the door is the issue not the bulb. This happened in our room and her room. They fixed it finally after the 4th day and after my husband put tape on the door every night

Toilet in kids room not flushing. Broken. Told them on 2nd day - this was in room 17110 - by the last day, that toilet still had a delay flush

No hot water in master bath last 4 days of cruise. This was friends room Spoke to numerous people Who said they fixed it and they clearly did not. Complained every day about it

Winshor Baslan - was our stateroom steward. He was excellent. Even better than the butler. Tried to take care of all the issues for us as well. Knew my kids by name, made amazing animals for us with the towels. He was even better than we had last year on the Escape Haven. Just the nicest person Highly recommend him

Port Reviews

Puerto Vallarta

Went to the Riu Hotel - beautiful Full Service All inclusive Not enough time there

30 Helpful Votes

Find a Norwegian Bliss Cruise from $356

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.