Spring break cruise with family (wife, married daughter and three grand-kids (8 - 18)). This was our 23rd cruise, 5th on Carnival. Not a big fan of Carnival and get much better perks on other cruise lines, but Carnival was my (daughters choice). Had high hopes for the new ship but was generally disappointed. Embarkation and debarkation were chaotic. Had an early debark number (#7; expectation of 8:30 debark), but the debark was probably the worst ever (longest; over 2-hours). Ended up taking a taxi vice the planned ship's shuttle to the airport as we were concerned about missing flights due to debark delays.
Food (main dining room and buffet) was the worst on any cruise; all in our party of six agreed on this point. Always very long lines for omelette stations, with several stations closed inexplicably during peak breakfast hours. Ice cream stations always a mess. Very little emphasis on hand sanitation in dining spaces as compared to most other ships.
Elevators were a disaster; long waits always. Elevator floors are entered in a system in the elevator lobby and you are assigned an elevator which will stop on that floor. People would give up and take stairs after waiting 5-minutes, thus elevators would still stop on floors no one on-board wanted, which further added to delays.